5 Year Unlimited Mileage Warranty on Repairs

We Back Our Work With a 5 Year Unlimited Mileage Warranty on all Repairs

Your Neighborhood Auto Repair
in KILLEEN, TX

We back our work with an industry leading warranty
because we’re confident our work and parts are class leading.

FIRST CHOICE AUTOMOTIVE REPAIR: YOUR NEIGHBORHOOD AUTO REPAIR

We are professionals who pride ourselves in delivering superior customer service, expert diagnostics and comprehensive repair services, specializing in both import and domestic total car care. Our certified technicians can handle any engine and transmission work, A/C system issue, brake job and much more. Auto problems are a pain– there’s no question about it. With 1st Choice Automotive Repair on your side, taking care of those problems can be painless. For basic maintenance or a major repair, you can count on our team to do it all. We deliver service that’s friendly, reliable, and most importantly, honest. This means when you come to us, you can trust we’ll always give it to you straight and never make you pay for more than what’s necessary. The next time you’re in need of a service or repair, let us take your auto worries away.

ABOUT US

Frank is the owner and hands-on operator of First Choice Automotive Repair. He lives locally with his wife and three girls. First Choice Automotive Repair was established in July 2010. We opened our doors with the fundamental idea that the Killeen area deserved an automotive repair facility that truly served the needs of its customers. Our continuous feedback tells us we are doing things right!

OUR SERVICES

At First Choice Automotive Repair, we offer a full range of repair services for nearly all makes and models. From simple repairs to complete overhauls, we do it all. We use dealership OEM parts, so you can be sure your vehicle is getting the best care. We accept all warranties, including dealership extended warranties, making us your dealership alternative! First Choice Automotive Repair has been recognized as ‘Best in Central Texas 2013’ for brakes and transmissions, and ‘One of the Best’ for parts/services. Frank and his team sponsor well-known race events throughout Texas and support the local community. In business since 2010, they understand the importance of exceeding customer expectations. From basic services to performance upgrades, our team will meet all your automotive needs.

Diesel Service

Serving Killeen, Texas since 2010, First Choice Automotive Repair can do everything from basic maintenance to any major repairs that your vehicle may need.

My son was stranded coming home for Thanksgiving on 183. I called and spoke with Shawn who really set our mind at ease in assisting us in getting my son and his car to their shop. While we ended up towing the car back to our house when we found he was actually broken down near Liberty Hill. They were so kind and caring in our emergency situation. I will definitely recommend them for anyone in Killeen.
Shelley Kincaid
Shelley Kincaid
06:05 29 Nov 22
I cannot express how much gratitude I have for 1st Choice. It’s such a family oriented shop and they pass that feeling along to the customers. Eric and Sean (Service Advisors) always take the time to explain everything, making it easy to understand what exactly needs to be done to your vehicle and actually show you proof. They never try to cheat you out of your money. I appreciate all the service technicians and mechanics there.Frank, you’ve done such a great job picking your team! Thank you all for always taking care of me as a customer and my vehicle.
Denise D
Denise D
02:40 19 Nov 22
Great service Sean was fantastic. They have definitely earned our business. Thanks guys
Edward Forte Jr
Edward Forte Jr
16:22 10 Nov 22
Fast and friendly!
Charla Clark
Charla Clark
02:56 09 Nov 22
Very knowledgeable and professional team Eric took great care of me and my vehicle.
Dominick Isaac
Dominick Isaac
20:21 08 Nov 22
Moe G
Moe G
02:24 05 Nov 22
I wasn’t going to write a review about my experience, but felt compelled to. A couple of weeks ago my vehicle was damaged and inoperable. On 10/14/22, looked online for auto repair businesses, I immediately saw First Choice Automotive Repair because of its good ratings. So, I decided to give them a call (in retrospect I really should have looked around) to see if I could have my car towed to their shop. I remember speaking to Eric, he informed me of the $134 fee to have my car examined and I agreed; I had my car towed the same morning.A few hours later I received a call from Eric, he told me what was wrong with my car (steering system damage, electric belt drive rack & pinion steering, air bag contact coil, control arms, alignment, fender repair, etc) and gave me an estimate around $5,4000 to have all the damages repaired, and he suggested financing options for the repairs. At this point, I was in a dispute with my insurance company, so I knew there was a chance that I might have to pay for the repairs.A couple of days later, I called back and this time I spoke to Sean, and I asked him how much it would cost to get my running meaning repairing steering system damage, electric belt drive rack & pinion steering, air bag contact coil, control arms, alignment, and waiting to fix the fender another time. He told me to get in back operable it would be $4,409.81 and another $2,205.00 to repair the fender, totaling $6,614.81. I was very shocked because a few days prior, Eric gave me an estimate of $5,400 for all damages, I knew then I had made a bad choice of taking my car there.They were very admit about me coming there and signing the estimate. I went to the shop, and both Eric and Sean were there, so asked what happened to price of the estimate and why did it increase so drastically. They were very dismissive, I remember Sean saying, “oh prices go up and down.” I was very suspicious and upset, but I signed the estimate because I needed to get my car fixed, so I ended up paying the $4,409 to get my car running. I really did not understand, how can the estimate be one amount, especially after my car was fully examined and a few days increase so significantly?So, I filed a complaint with the BBB and Office of the Attorney General, because I truly feel that I was excessively overcharged and charged for repairs that I really do not need. So, I just want people (especially women) to be aware of some businesses predatory practices in an effort to get you to pay more money. This was a lesson learned for me moving forward, I will do my homework when seeking an auto repair shops in the future.Side note: My insurance company did send an appraiser to appraise my car. His estimate total for all damages was $5,664.35.
Kimmielita
Kimmielita
12:59 03 Nov 22
I cannot say enough good things about this company. They were fast, professional and cheaper than the competitors.
Absolute Zero
Absolute Zero
23:15 28 Oct 22
Great place, know me and call me by name even though I’ve only been there a few times. Fantastic service and great work.
William Woodcock
William Woodcock
15:41 26 Oct 22
Great customer service and fair prices. I would highly recommend First Choice Automotive Repair Shop!
Porsche Hill
Porsche Hill
20:55 22 Oct 22
Amazing service and terrific communication!! Not for diesel
Nigel Brown
Nigel Brown
22:17 17 Oct 22
Eric, as well as the staff, was all extremely friendly and helpful!
Katie Blakeley
Katie Blakeley
13:54 17 Oct 22
MechanicGuy96
MechanicGuy96
23:11 13 Oct 22
I had my wheel bearings and axle replaced here. They were able to get the parts in and repairs done very quickly and price matched my other quotes. They were very helpful and provided excellent customer service. Will definitely use them again!
Loretta Loyd
Loretta Loyd
20:41 10 Oct 22
Awesome service, straight up dudes and efficient. Any complaints on here are from people who are too cheap and expect to get the job done with expectation of "how they believe it should be priced". Good work doesn't come cheap, they have zero knowledge of the industry and just want to complain to feel self rightious, and if there is an issue after you get your car back these guys will help take care of it. Go and find out for yourself, these guys are good dudes. There is a reas9n why there are more 5 star reviews than 1.
TheHardTruth
TheHardTruth
14:20 10 Oct 22
LSCHEVYRYDER254
LSCHEVYRYDER254
21:48 04 Oct 22
Friendly, fast accurate service. Addressed my current issues and possible upcoming ones as well
Ro Arter
Ro Arter
21:25 03 Oct 22
This place is the best in the area! My wife and I take both of our cars here and will definitely continue! Eric and Shaun are awesome! All of the staff are professional and knowledgeable. They don't price gouge you either on parts or labor. Which is always a good thing.
Brandon Sexton
Brandon Sexton
19:24 01 Oct 22
I took my car to have my suspension issue's resolved, and very content with the repaired job that was done. The technician was straight forwarded, on helping me understand on what work needed to be done so my car can run smooth. Thanks for taking care of my transportation 🚗 with peace of mind understanding.
Ricardo Torres
Ricardo Torres
20:12 30 Sep 22
Awesome! The best in the business!! 😁👍!!
andre mckeintry
andre mckeintry
18:32 20 Sep 22
Awesome service as always. Good to return to Killeen again to find my auto repair "go to" shop I can trust with my vehicle's.
AL Torres
AL Torres
19:07 17 Sep 22
2018 Ford F150 4x4 was making humming sound from front end. Carmax sent truck to 1st Choice Auto Repair and I couldn't have been more pleased. Eric called and explained in detail what the issue was (front right wheel bearing and hub assembly) and answered all my questions. The customer service was great and work was completed as explained on time. Will definitely return for future auto needs!
Vincent Grice
Vincent Grice
19:39 16 Sep 22
Jeff Smith
Jeff Smith
21:06 13 Sep 22
Choice Automotive was great to work with. They diagnosed my AC issues quick and efficiently. Will definitely revisit due to their professionalism and personable service!
Kalie Thomas
Kalie Thomas
23:14 12 Sep 22
Great team! Everyone was super professional at all times, they where able to get my car towed to their shop within the hour from when I called to tell them my issue(super fast) they proceeded to inspect the car to see what the issue was. They order the drive shaft/propeller shaft once they received it, they installed the part and I was able to pick up my Challenger. Plus it has a five year warranty!
melissa aguirre-rios
melissa aguirre-rios
05:41 10 Sep 22
I trust 1st Choice with my car. They are honest, friendly and polite and very transparent about the work being done on repairs. The wait is a little longer but the work is quality and the price is fair.
Mary P
Mary P
20:30 06 Sep 22
I took my car to have some brake work done. I was expecting to pay for my services. They informed me that my brakes were covered under the warranty from last year when I got the brake repair. I did not have to pay anything. My vehicle is running good now. It surely is good to know that I can trust 1st Choice without feeling I am being overly charged on repairs. Thank you 1st Choice!
April Berry
April Berry
11:31 01 Sep 22
I liked many things about first choice. One of the things that I like the most is their transparency. They called with what the issue was and gave us time to digest on what our next move should be, and we're very low pressure about it. We went ahead with the repair and a couple days after. They even called to check in to make sure the battery was still working properly. I appreciate your help, and we will definitely be using you guys from now on.
Cheyne Hanoski
Cheyne Hanoski
23:20 31 Aug 22
I took my son's car there to get fixed and the techs were so amazing. They walked us through the process keeping us informed telling us what was needed and how things were going. We received a fair estimate and was asked how they can help with anything else. I really felt like family with them. We will definitely recommend and return for future repairs. This was a great experience.
Toya Carroll
Toya Carroll
21:50 23 Aug 22
I went here this morning and gave the guy at the desk a list of things I need for my BMWX5. I told him I like to get an estimate. The guy said we don't do that here, that not what we do. I was shock. He did not have a name tag but if he did I would have told you his name. I said to myself you going to do work on my car and I don't know how much it going to cost. I thought it was the law to let people know how much it going to cost before you work on their car. Red flag for me. There was 2 other things on the list that he said he couldn't do because he need a machine. Red flag for me because on the website it say they Specialize in Import and Domestic total car care. I took my paper and left and said I will stay with the dealer. Plus the dealer is a in and out service.
Beverly Lavers
Beverly Lavers
14:20 15 Aug 22
Great customer service! They took care of my vehicle! And they left a small treat in my car once everything was complete! Thanks guys!
Suanne Tumaquip
Suanne Tumaquip
15:36 12 Aug 22
They are good. My first experience was not so charming. The price is a little expensive for me. Overall the customer service is good. The second time I went back because my check engine light came back in they do iyt for free. The quality of service is good.
Mohammad Saud Samad
Mohammad Saud Samad
13:33 11 Aug 22
The team at 1st Choice Automotive Repair went out of their way to assist me with a unique electrical repair and tie-rod replacement while also working hard to accommodate my work schedule, helping me save money on rental costs. I absolutely intend on asking for their support on future projects.
Nick Kardong
Nick Kardong
03:06 11 Aug 22
They fixed our over charged A/C. Gustomer service. Called to keep us updated. They were backed up, but managed to get it done really quickly.
Gennell Patrick Benavente
Gennell Patrick Benavente
19:41 09 Aug 22
Irving Carbo
Irving Carbo
17:33 08 Aug 22
1st class service with a very attentive staff the diagnosis process is documented with a very easy to read synopsis of what’s wrong what’s recommended, and even what’s ok. There is no pressure or upsell all repairs are explained fully and backed with a FIVE YEAR WARRANTY amazing service !! You earned my return business and my respect finally someone who can diagnose and repair it right the first time !
Kenneth Washington
Kenneth Washington
16:56 08 Aug 22
Charger over a thousand for nothing to be fixed.. how is it that this place has 5 stars and didn't even do a good job on my husband's truck we had to take it to another mechanic to get it all fixed with a much better price... I wish I could give it zero stars for the terrible service they did
Publxc Enemy #1 (Harley)
Publxc Enemy #1 (Harley)
18:23 01 Aug 22
I was struggling to find a reliable and time efficient shop with honest and polite staff… until I talked with Eric and Matt and First choice! Solved a lot of issues I’ve had in the past, as big as a whole transmission repair and a entire ac replacement in under a couple days of each task! I honestly recommended any and everyone to this shop!
Daniel Spencer
Daniel Spencer
16:47 13 Jul 22
pse 72
pse 72
23:38 12 Jul 22
I'm in real jam with broken power steering pump pulley and trying to get to Spokane WA. Frank wouldn't do the replacement with the replacement part that me took 2 weeks find. Way to go there, to help someone in need. Hope you think about this someday when you need help. So partners....dont bring your own part to this shop. Even if you really need the help.MESSAGE TO OWNER:I have a Factory. OEM Mopar Part. Not some alternate part or remanufactured junk. Sorry, but you're trying to stand behind some money making matto to protect you from liability. What a joke. Try to help someone that really needs it.I'm a good old school dude grew up in Northwest. You Texans got a lot to learn about helping people.Good luck to you and remember this.
Jason Riter
Jason Riter
23:27 11 Jul 22
Had to have drain plug replaced on oil pan. It was completed and I got my car back in a short period of time.
christian redmend
christian redmend
23:40 05 Jul 22
Matt is always helpful and always gives me a great experience and the prices are reasonable
taylor murphy
taylor murphy
14:21 25 Jun 22
This automotive repair shop is amazing. With so many great reviews from satisfied customers, I decided to bring my 2014 Ram 1500 truck to this automotive shop. My Ram had a number of faults as described in my electronic vehicle information center. The personnel at this shop took care of my truck issues in a prompt and professional manner. I was kept informed of the progress of the repairs throughout the entire process. Their fees were very reasonable and Matt was attentive and very courteous. I certainly was not disappointed with the professionalism, quality of work performed, the honesty of the personnel and the promptness in which they repaired my vehicle. If you want your vehicle repaired right and at a reasonable price, then take it to First Choice Automotive. The name says it all. This will be my repair shop from now on. Thank you Matt for a job well done.
Ray Muniz
Ray Muniz
23:15 22 Jun 22
Eric worked on my out of state brother's truck and was so polite and helpful.
Kenny Mcbride
Kenny Mcbride
13:20 19 Jun 22
Best of the best, helped me sell my vehicle that was totaled I owe them so much thanks and recommend Eric and the team to anyone!
Chloe Weber
Chloe Weber
17:56 17 Jun 22
These guys here do a excellent job at fixing your vehicle, had several problems fixed on a Kia Sorento and the customer service is unparalleled.
Devion Davis
Devion Davis
08:31 10 Jun 22
Great experience, hands down! I had my radiator replaced on my '04 Tacoma and they did a great job. Eric and the team are very professional and honest. I love the service here and will definitely be coming back whenever I'm in need of any auto work.
Eric Velasco
Eric Velasco
18:56 08 Jun 22
After getting scammed twice by another shop and a mobile mechanic, I looked at first choice automotive to fix my 2008 Ford Focus Clutch.I called the shop and spoke with Matt who had my focus on a tow truck within an hour and as soon as it got to the shop they began working on it.They not only diagnosed the clutch but the entire car and gave me quotes and pictures of everything that was wrong with the car.They did not order any parts without my permission or try to sell me anything I did not want. They kept continuous DAILY communication with me through the entire process.The job was done extremely well and the five year warranty and easy financing with 100 days same as cash option puts your mind at easy.The entire company was very professional especially Matt who I worked with the most.Thank you Matt and the entire team at First Choice Automotive. I will be taking other cars here in the future.
John Schiebel
John Schiebel
23:21 07 Jun 22
Awesome shop! Eric (service advisor) is a cutie and was very professional. Would definitely recommend this shop!
Jose Rivera
Jose Rivera
23:09 28 May 22
I highly recommend First Choice. I spoke to Matt over the phone before going in, and he won my trust by answering my questions and through his understanding when I had to reschedule my initial appointment. The team did a great job replacing the radiator on my 06 Honda, and they gave me estimates on other issues that will need to be addressed. Their pricing is fair, everything is in print, and communication is honest and factual. Go see them!
Aaron Sibley
Aaron Sibley
20:20 26 May 22
Honestly Killeen shops will rip you off , this is a nice amazing respectful shop they don’t care if your a woman or man they will still treat you the same , I took my car in I honestly didn’t expect fast service like that due to the traffic they get . They call you stay in contact with you and make sure they give you the details that you need , they walk you through every little detail including prices parts and plenty more I was honestly amazed I wouldn’t take my car anywhere else also not to mention they work is great and you also get warranty! Take your car to them if you want amazing quality and good prices !
Denisa Rova
Denisa Rova
13:01 25 May 22
I own a 2007 Dodge Durango and, this is the second vehicle I have taken to 1st Choice.I explained to them what happened to the AC and, with in the same week I dropped it off I received a call telling me that they were finished.They were able to replace the parts that were damaged due to where in tear plus a couple other things they found.I received an email with info and pictures of the repairs that need to be done and also services that were needed in the future.They took care of me and family again during a HOT month and, was able to take it out on the road that weekend with COLD AC blowing.Thank you guys we appreciate the hard you put into our vehicle and checking in on us after we received it back.Keep up the great job!!!
Vincent Washington
Vincent Washington
12:18 25 May 22
Eric and the team were outstanding in making sure that my vehicle was 100%. Thank you again Eric for helping me out and I appreciate the excellent customer service you have shown me- shanae
Traves Lane
Traves Lane
19:37 17 May 22
Raymond Ramos
Raymond Ramos
20:54 14 May 22
Mark Butier
Mark Butier
22:49 12 May 22
Mario N
Mario N
20:48 12 May 22
Took my truck in for a transmission leak and the next day they had identified the leak and other problems. Mr. Eric was helpful with any questions I had and kept me updated regularly. Very professional and highly recommend. They did many repairs and had my truck back to me running great within a few days.
WYATT ANDERSON
WYATT ANDERSON
00:16 07 May 22
Matt was extremely helpful and kept me up to date on my repair status. Fast and friendly service. Highly recommend!
Lillian Nunez
Lillian Nunez
22:09 06 May 22
Yolanda Fuentesjfjreu3ujxhrhdhduueheye
Yolanda Fuentesjfjreu3ujxhrhdhduueheye
19:41 05 May 22
Service was quick. Everyone is friendly within the business. Definitely will use again, if needed and recommend to others.
Greg Butterfield
Greg Butterfield
17:57 05 May 22
Matt at 1st Choice was very friendly and couldn't be more helpful. Had some issues with the towing company causing damage and they coordinated to get the repairs covered at no cost to me. The repairs were performed very quickly. I will definitely will be using them for my future automotive repair needs.
Justin Kimmel
Justin Kimmel
16:20 04 May 22
My son is stationed at Ft. Hood and his starter went out on 2008 Honda CR-V. Had it towed to nearest place and a week later and $1200 later they told him he had a blown head gasket. I am in North Carolina and did some research and found First Choice with great reviews. We got vehicle over there and Matt took care of us. He found a hard to find part and took care of a few other things. He kept me abreast the whole time of what was going on and my son just picked up car. I appreciate honest people and I can trust Matt and his team. That is a big deal for us back here in NC. Thank you.
Michael Frank
Michael Frank
18:58 03 May 22
This is the best auto shop in Killeen tx by far Mr EricAt the front desk was there to help me the whole way through from the time I brought my car to the shop from the time I came it pick it…..also the shop is very honest people the shop showed my my transmission fluid and showed me what was all wrong an the steps we could take to get it fix they also didn’t give me an off the wall price because I checked other shops an they all said the same thing so I am very great full for the customer service an the mechanics an also thanks for helping me get back to Nc
Nathan Skinner
Nathan Skinner
22:40 29 Apr 22
I am pleased with the attention to detail and knowledge of the team at First Choice Automotive Repair. I am also pleased with the level of ownership of past repairs. Again, the team is knowledgeable and professional in correcting the correctable.
R Chester Roby
R Chester Roby
17:35 25 Apr 22
Called them up and told them my AC problem. They told me to drop it off and they would get it taken care of. Wasn't expecting them to get to it today, but Matt was able to get it taken care of today! Great customer service and now my AC is blowing ice cold! He didn't try to over diagnose for something I didn't need and the pricing was fair and reasonable. Highly recommend them for any of your auto repair needs. I will be back for any future work I need on my vehicles! Thank you!
J. Green
J. Green
23:00 22 Apr 22
Customer service is amazing and they go the extra mile making sure your are happy with their service, also and most important their prices are affordable.
Carlos Garcia Figueroa
Carlos Garcia Figueroa
22:52 20 Apr 22
So my wife had called a good 20-25 transmission shops from Killeen to Austin...in regards to a full transmission replacement on her car cause she plans on racing it at track and blowing motor and transmission so she can forge and build her motor and transmission in her car every shop that she called told her the cost is some where between 750-1200$ to replace it. The guy that she spoke with flat out refused to give her a quote without seein the car..BTW 124.99$ to bring it to this shop...she explained to him that he was the only shop in a lot of shops that refused to give a "BALLPARK" over the phone. She then threatened to write a bad review he put her on hold...to then more than likely put her on speaker..HAHA then tried to act like "HE JUST COULD NOT GIVE a BALLPARK ESTIMATE/AVERAGE COST" not a GUARANTEE...haha she even tried to explain that an average cost is not something a shop needs to see a car about.All of this being said...if I could have given them a ZERO STAR for customer service and a ZERO STAR for pricing. This shop is a rip off cause THEY MUST SEE YOUR VEHICLE...so you will then have to pay them their 124.99$ look at your car FEE...The guy was super rude to my wife even though she explained all of the above thoroughly to him.
Jacob SIms
Jacob SIms
22:05 19 Apr 22
Excellent services!!! Highly recommend this place, everything about the service was very professional. Everything was explained to me and they also left paperwork in the car explaining what was done. They also left a thank you treat😊 Ask for Eric (excellent customer service) at the branch on 900 Leifester Cir Killeen, TX, 76549.
Latoria Sims
Latoria Sims
02:13 15 Apr 22
The staff was very friendly and Matt answered any and all questions I had and even though I was on a time Limit they worked hard to get my car done early I highly recommend them to anyone who needs any type of work done on their car
Addison Henning
Addison Henning
20:12 14 Apr 22
I initially visited First choice to get my AC looked at. Through the due diligence of Eric I needed more work(I have an older truck). I was somewhat hesitant being another auto shop has failed me. But after Eric's great customer service and explaining everything to me. I couldn't be happier I chose them! Great work. Great customer service.
GsxTypeR19D
GsxTypeR19D
14:34 14 Apr 22
Had a great experience, very professional staff. Matt was a great help in explaining everything that was done to my truck. Keeping me updated on all the repairs and fair prices.
Roberto Martinez
Roberto Martinez
16:00 18 Mar 22
Great place to take care of all your auto repairs and maintenance work!
Glen Smith, CPA
Glen Smith, CPA
04:58 08 Mar 22
I took my truck in to get wheel hub replaced and I was told I needed to replace my fuel filters and that my oil was extremely low. Fuel filter was replaced and oil was changed both meters were reset two weeks prior to going to the shop. My truck is a diesel those services would have been an extra 500$ Or more. Shops these days are not to honest and nickel and dime you.
john doe
john doe
23:47 05 Mar 22
Came in with a busted up 91 Jeep Cherokee that wouldn't start and they had me roll back out within a week. Were super transparent with me and kept me in the loop through phone the whole time about the status of the vehicle and issues I wasn't aware of. Always offered for me to look at any issues before they worked on them and never tried to trick me out of any money or do less than what they were paid for. Fair and honest professionals the whole way and I'll definitely be returning.
Alex Reed
Alex Reed
16:09 26 Feb 22
Absolutely amazing service. Technicians worked fast and did any awesome job at diagnosing the issue and repairing. Eric was the best at customer service. Knowledgeable, fast, multi tasked, communicated through our the process. Also thanks for the cookie!
Rose Hilt
Rose Hilt
14:39 18 Feb 22
1st Choice has reasonable prices. They are honest and their work ethic are second to none. Mat was the one who got the ball rolling and Eddie did the fine job on my radiator.
steven stovall
steven stovall
02:00 16 Feb 22
They did a thorough inspection and found other deficiencies that could be a safety hazard if prolonged. They were done quickly.
Cobalt Gomez
Cobalt Gomez
01:51 12 Feb 22
Amazing service, wonderful customer service and very affordable!! They are great!!!!
LorahLee Melvin
LorahLee Melvin
22:06 11 Feb 22
I have used this repair shop for both of my automobiles for years. Just recently my lower ball joint went on my 03 Denali.....called Mon to get it up there and by Tue was done with both upper and lower ball joints, tire rods, and axel. Great and efficient service as well as staff all the time.
Timothy Sims
Timothy Sims
19:18 09 Feb 22
John Pitts
John Pitts
22:59 06 Feb 22
I brought my Chevy Colorado in for a diagnostic on a concerning sound I was hearing from the back end. They were able to find the issue in a timely manner and explained other potential issues in simple and understanding terms without “mansplaining” it to me. I felt very respected and not taken advantage of as a woman coming in basically stating, “there’s a sound and I need help!”. I ended up getting my truck fixed with them due to such a great price. The truck was in and out same day! Great customer service and everybody was so friendly! Thank you 1st choice automotive!
Morgan Blake
Morgan Blake
16:38 01 Feb 22
These guys are amazing. Matt took our van in when we were denied service at our "go to" mechanic(they quoted us 4k in repairs) but here at First Choice, they repaired our van at a FRACTION of the price. I can't thank him enough for the kindness he showed us. I'd recommend this shop to anyone. They're honest. And nowadays, that's been hard to come by. I hope nothing but the best for Matt, First choice and the entire crew!
Sam H
Sam H
18:22 27 Jan 22
Omg amazing customer service Matt and his team brought our van back to life when we thought she was done for. I’m so glad we brought our van here. I 100% recommend bringing your vehicle here I promise you won’t regret it.
vanessa flores
vanessa flores
18:14 27 Jan 22
I couldn’t be more pleased with the all around service. Eric was very kind from the initial interaction. Frank did an awesome job replacing my emergency brake. I could tell he even topped off my brake fluid, my vehicle is running great. The customer service is also top notch. Eric called a few days after my vehicle was repaired to ensure it was running to my satisfaction. 100% recommend!
Adriana Torres
Adriana Torres
22:15 24 Jan 22
Jessica Elznic
Jessica Elznic
03:48 21 Jan 22
Friendly, courteous and very willing to explain the problem and the solutions to the repairs needed to get you back on the road. Definitely my First Choice in a automotive repair shop.
Jesse J. Cisneros
Jesse J. Cisneros
04:12 12 Jan 22
Honest service is hard to find. Thank you First Choice Auto 🚘 for fixing what kwik Kar lube messed up on my truck. I definitely won't be bringing my truck any where else
Daniel Wayne
Daniel Wayne
23:45 05 Jan 22
Eric and his crew were quick and professional
Russell Gaffney
Russell Gaffney
17:21 27 Dec 21
Great service, kind, honest staff. Matt helped me out and had my car serviced the same day when other shops unfortunately had a 7 day wait. Will be coming back here for routine services or any other problems.
rebekah mercado
rebekah mercado
23:31 20 Dec 21
Amazing customer service! They kept us informed throughout the whole repair and they were super easy to get ahold of.
Chloie Kincheloe
Chloie Kincheloe
17:47 08 Dec 21
I took my car in to have the headlight wiring repaired, and Eric was by far one of if not the best people I have received customer service from in any industry. He was upfront about what could and could not be done, hospitable, and didn’t treat me as a piggy bank. He made sure I knew what was being done to my car and was never rude at any point in time. I hope to come here again in the future.
Cameron Stock
Cameron Stock
22:46 03 Dec 21
Took my 09 Camry in for a check up before we went on a trip. The Pre Trip check alone is $124. Ok not bad for checking everything. I had an appointment at 8am this morning. At 1pm after I was told my car is in great shape for the age, the guy I was talking to started saying prices for a bunch of things so fast I couldn't keep it straight on what was priced for what that my car "needed". I was overwhelmed and told him to go ahead and do a tune up. They charged me $30 per spark plug. That was $120 for spark plugs. I have paper estimates on everything I "need" and everything is ridiculously priced. My husband called around 3pm asking if our car was done yet. They told me it might not get done before tomorrow afternoon. Why??? We told them to forget it and we will come get the car and somehow they found time to get it done before 5pm. Never again. I'm not even mentioning the amount of money they charged me for "labor".
Kari Etcheverry
Kari Etcheverry
00:36 03 Dec 21
They not only figured out the problem in less than a day, repaired it in less than a day, but also communicated every step of the way. Highly recommend.
William Selvey
William Selvey
00:18 25 Nov 21
Needed alignment on 2009 Dodge Caliber before trip early Sunday morning. I call First choice automotive for appointment. Few cars in front so I understood it maybe late on getting it done. True professionals, Outstanding Customer Service. Almost closing time and the car was ready. Outstanding team six stars thank you. In St Louis visiting family. Thank you.
Reg Mob
Reg Mob
22:23 22 Nov 21
Emily bodrow
Emily bodrow
18:24 20 Nov 21
My first visit to 1st Choice was great even though I had to wait a few days. They were very professional and fixed my car when other mechanics couldn't find the problem. Will definitely come again!
Michael Lopez
Michael Lopez
16:38 16 Nov 21
I have been coming to 1st Choice when it was Excessive Performance. I have a 08 Ford F-150 that has been getting serviced by them for years. I appreciate them and their service. They are very professional and courteous to costly repairs.
Edward Gunter
Edward Gunter
17:11 11 Nov 21
Excellent service, very informative and friendly.
Liz Boyer
Liz Boyer
23:51 10 Nov 21
Matt was very respectful and honest while diagnosing my car. I would recommend First Choice to anyone who needs an trustworthy establishment in the Killeen area.
Katelyn McMahon
Katelyn McMahon
21:44 09 Nov 21
Eric was excellent, guiding me through the repair & always keeping me informed
Russ Cummings
Russ Cummings
16:46 02 Nov 21
Chevrolet Repair

EXPERT DIAGNOSTICS

Everybody wants their vehicle fixed right. The only way to ensure you get the proper repairs to get you back on the road is to have a technician that has the tools and know-how to properly diagnose your vehicle.

Engine Repair

ENGINE REPAIRS

From minor engine repairs to complete engine overhauls, our team knows how to handle it. We’re a performance shop equipped to meet all the needs of your engine, mild to wild!

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TRANSMISSION AND DRIVETRAIN

Slipping clutch? Transmission with no reverse? Our shop will correct that. We service automatic and manual transmissions, driveshafts, axles and differentials.

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BRAKE AND SUSPENSION REPAIRS

Squeaking or clunking? Brakes and suspension parts will wear out and become safety issues if not replaced. Come in for a free brake and suspension inspection.

We are a Digital Shop

Our technicians use the latest technology to not only tell you if there are any issues with your vehicle, but show you. If we uncover an issue the photo will be e-mailed to you for your records. At the end of every visit you will receive a detailed report regarding the general health of your vehicle. Our #1 goal is to keep you safe on the road.

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auto repair