Covid-19 notice

We are open and taking extra sanitary precautions for our clients. If you have any special requests we can accommodate please let us know.

FIRST CHOICE AUTOMOTIVE REPAIR: Your Local Choice for Complete AUTO REPAIR

We are professionals who pride ourselves in delivering superior customer service, expert diagnostics and comprehensive repair services, specializing in both import and domestic total car care. Our certified technicians can handle any engine and transmission work, A/C system issue, brake job and much more. Auto problems are a pain– there’s no question about it. With 1st Choice Automotive Repair on your side, taking care of those problems can be painless. For basic maintenance or a major repair, you can count on our team to do it all. We deliver service that’s friendly, reliable, and most importantly, honest. This means when you come to us, you can trust we’ll always give it to you straight and never make you pay for more than what’s necessary. The next time you’re in need of a service or repair, let us take your auto worries away.

ABOUT US

Frank is the owner and hands-on operator of First Choice Automotive Repair. He lives locally with his wife and three girls. First Choice Automotive Repair was established in July 2010. We opened our doors with the fundamental idea that the Killeen area deserved an automotive repair facility that truly served the needs of its customers. Our continuous feedback tells us we are doing things right!

OUR SERVICES

At First Choice Automotive Repair, we offer a full range of repair services for nearly all makes and models. From simple repairs to complete overhauls, we do it all. We use dealership OEM parts, so you can be sure your vehicle is getting the best care. We accept all warranties, including dealership extended warranties, making us your dealership alternative! First Choice Automotive Repair has been recognized as ‘Best in Central Texas 2013’ for brakes and transmissions, and ‘One of the Best’ for parts/services. Frank and his team sponsor well-known race events throughout Texas and support the local community. In business since 2010, they understand the importance of exceeding customer expectations. From basic services to performance upgrades, our team will meet all your automotive needs.

Serving Killeen, Texas since 2010, First Choice Automotive Repair can do everything from basic maintenance to any major repairs that your vehicle may need.

Muy amables y profesionales
Eunice Torres
Eunice Torres
19:05 03 May 21
Mecia Compton
Mecia Compton
20:23 30 Apr 21
Amazing experience. Matt was a great help, and kept me informed of everything along the way with a side of great conversation.
Valistriant
Valistriant
15:49 30 Apr 21
They did an amazing job and good pricing !
Hugo Zepeda
Hugo Zepeda
23:40 28 Apr 21
My service was great. The employees were very responsive and courtesy! My experience was great! Matt was friendly and courtesy. I will be taking my cars to 1st choice automotive repair!
Stephanie Urquizu
Stephanie Urquizu
23:38 28 Apr 21
Went in to fix a/c they were great in that aspect but once I received my vehicle back my check engine light was on. Said it was already on when they received the vehicle but I stopped to put gas in before there and looked right at the dash on multiple occasions even before getting out of my car bc I made sure it was in park and there was no check engine light on. Will not be returning for anything else from them. Beware and make sure you take pictures of your vehicle before handing it over! I am a female and will not be taken advantage of!
Kimberly Newman
Kimberly Newman
18:00 28 Apr 21
If you don’t want to read all of this, just know this place rocks.... I don’t need to search any further for a trusted shop. I have been trying to find a place as friendly, honest and caring as this place and I finally found it. First off, when I called Matt answered.. I explained my situation and he was very honest, professional and friendly. The feeling I had about this place simply over the phone was already great. He got me in same day and called me promptly the next day to let me know that my vehicle was ready for pick up. I bet I would have had it the same day but I dropped it off close to closing time. His pricing was very fair and he did not nickel and dime me. I truly feel like the pricing actually matched my requested service. During my pick up Matt explained what was done, gave me the cost answered any questions that I had and was again very personable and friendly. I know I will be returning to 1st choice automotive repair for regular services. Thank y’all & thank you Matt for your great customer service !
Brianna Rosales
Brianna Rosales
18:15 27 Apr 21
The staff is very professional and placed customer service as their top priority. They serviced and repaired my AC as well as caught my vehicle up on services according to the mileage. They were able to complete these tasks within the same business day!
Herman Williams
Herman Williams
14:35 27 Apr 21
David Black
David Black
23:59 24 Apr 21
kyle martin
kyle martin
20:53 23 Apr 21
Conner Barton
Conner Barton
13:16 23 Apr 21
Very good service and fast response. I would recommend to my friends and family.
Joseph Pierre
Joseph Pierre
22:38 19 Apr 21
I took my truck to two different shops before here and they were the only ones to be able to fix it and give me a reasonable price definitely coming here again
Ben Taylor
Ben Taylor
21:05 19 Apr 21
They were super helpful and extremely nice. I would definitely recommend going here.
Justin Eaton
Justin Eaton
19:10 16 Apr 21
I haven't found a better place for automotive. Don't take me word for it, give them a shot and you will see!
Jamie L
Jamie L
17:15 14 Apr 21
Jodi Montgomery
Jodi Montgomery
18:26 13 Apr 21
I needed to find out why my check engine light was on, so I could renew my tag. I gave First Choice a call and spoke to Will. He gave me some insight that it could be one or several different things that would make that light come on. SO, I asked when could come to do the emission diagnostic to pin point the problem, Monday April 4th at 8 am.. I was there, the gentleman took my car back, within a little bit he came out and told Will what was the issue..Once they explained to me what needed to be done, I agreed to repair immediately and within the hour my vehicle was ready. I got in the driver's seat and looked at my instrument panel..NO Check Engine Light On....Thank All For Everything..Rhonda
R B
R B
04:45 09 Apr 21
I move here from AZ and found myself in need of car fix. After going through a lot of sketchy places, I finally found First Choice. They was able to diagnose my vehicles problem quick, easy, and fairly cheap. Seeing that my car was protected in anyway after repairs I know I could be at ease knowing how the repairs was. Go and Chaco out Matt, he’ll help u out.
Luther Grande
Luther Grande
23:14 08 Apr 21
great customer service and quality of work. Highly recommend, i will be taking my car back here for any issues.
Dominica Thomas
Dominica Thomas
01:49 08 Apr 21
Best shop I’ve ever seen when it comes to customer service and quality work. They’ve done absolutely a ton of work on multiple of my vehicles, all come back perfect every time. There’s been times where they stayed late to help me get my car back before a trip. If you are thinking or looking for a shop you can trust absolutely 100 percent go with first choice, great work, great parts, and great customer service. 1000/10 recommend this shop to anyone
Sarah Williams
Sarah Williams
22:59 06 Apr 21
The value matter once I gave them a bad review. I appreciate the call back so you get 3 stars . Google would not let me delete
James Fulsom
James Fulsom
22:08 06 Apr 21
The professionalism, competence and genuine care is unmatched. They were very kind and kept me abreast of the work that was being done and needing done daily. Do not second guess using this establishment. Their name speaks volume and truth.
Darlene Golden
Darlene Golden
19:01 06 Apr 21
Matt & Will took great care of me. Transmission went out during the snow storm and with me having to use my truck daily these guys were able to get me back on the road within one day. Also these guys have the best warranty in town!
David Webb
David Webb
16:31 06 Apr 21
1st Choice was the best choice I’ve made when it comes to auto repairs. They were friendly and professional and kept their word when it came to pricing and timeline of repairs. Their prices were well worth the work and I didn’t have to worry about overpricing due to me being a female. I recommend this place to anyone needing anything done on their vehicles. Thank you so much 1st choice. I’ll be back.
Jessica Alcantar
Jessica Alcantar
16:56 28 Mar 21
Erika Carter
Erika Carter
23:10 24 Mar 21
Matt was very professional and personable. My truck was working like new, and the service was completed in less that 24 hours. In addition, I was provided with a detailed printout of work completed, parts used and suggestion for future work. This will definitely be my go to auto shop!
PSM 1983
PSM 1983
15:53 24 Mar 21
joseph green
joseph green
01:35 19 Mar 21
This a great spot for a repair, friendly, fast, great customer service willing to do whatever to complete the services. My first service was successful will definitely recommend and will be returning. Oh and they also leave you a snack after your car is returned, which is pretty cool also.
Tay Jenkins
Tay Jenkins
16:40 17 Mar 21
Awesome service and even better communication. They let me know what was going on with my vehicle every step of the way. Would definitely go back to them with any other problems that pop up with my vehicle.
Zane M
Zane M
20:32 15 Mar 21
Thank you for taking the time to read this. I had my 07 trailblazer in due to an oil leak. They found the issue fixed it and its been amazing. Now this review is from a repair done a few months ago. I gave it time to make sure things were right. They are 100% the shop to use. Will be bringing all my cars through them. Amazing job yall. Thank you
Jesse Duncan
Jesse Duncan
02:56 13 Mar 21
Love these guys. Competent, efficient, patient with anxious customers. Most recently they fixed a nagging problem I had with my vehicle that four other shops over ten years couldn't figure out. Top notch service.
Casey Taylor
Casey Taylor
19:09 12 Mar 21
The short version is that their customer service was excellent the entire time, the work they did was high quality, the price was fair, and I got my car back the very next day. I will go back for future repairs, and I would recommend them to my friends and family. Matt and the crew here are honest and professional.After having a bad experience with the dealership in town, I was looking for an alternative. I brought my vehicle to this shop because the battery light was coming on. I suspected the alternator was going bad. Instead, their technician narrowed the problem down to a broken clip where the wires plug into the alternator which was preventing a solid connection. The technician here was honest and only replaced the clip instead of trying to replace more parts than necessary. When I picked up my car the next day, Matt showed the repairs they made, thoroughly explained the problem, and returned the old clip for comparison. The work looked great, and he also made a few recommendations for the future which I appreciate. A few days have now passed without issue so I am confident that the problem was accurately and properly fixed. I have no complaints about my experience with this shop.
Mike H
Mike H
17:13 11 Mar 21
My Honda was fixed here did a great job. Now my Hyundai is getting serviced here wouldn't be go anywhere else
Tiff Hitz
Tiff Hitz
21:47 09 Mar 21
Matt Davis was amazing nice professional and he love portillos just like me and my husband who so happen to be Davis's too ☺ he was detailed and really on point. I recommend this place and we just moved here and this was a wonderful move nice way to welcome us to TEXAS
FNA ELM LLC.
FNA ELM LLC.
17:11 06 Mar 21
Mr. Matt was awesome very professional and informative. This place I choose everytime
Shanisha Robinson
Shanisha Robinson
23:19 01 Mar 21
I called Matt at 1700 saying I think my windshield wiper motor was out and I have a long trip I’m taking tomorrow and need my wipers.He said he wasn’t sure if he can fix my problem today but respected the fact I was in need ans said come on by anyways and he will at least look (3 other shops in the area said I was screwed for days).Lo and behold he fixed me up in about 10min, if that ans was beyond friendly. Wasn’t my motor after all and helped from the kindness of his heart.I will be back here for anything I ever need and will suggest it to everyone on base who is in need. Highly highly highly suggest this place. Ask for Matt!
Josh Vogel
Josh Vogel
23:19 25 Feb 21
Great place
2K Dirt Racing
2K Dirt Racing
23:54 24 Feb 21
Desmond Dunlap
Desmond Dunlap
15:32 24 Feb 21
Great service and very professional. Will get your car repaired in a timely manner. They also will explain other issues you may have. Matt is awesome and a great asset to this company.
Gary Coles
Gary Coles
01:08 20 Feb 21
Not to good. I've bought many vehicles from y'all. They just tryd to sell me 2 trucks. That aren't as good as mine. It is a lease .I could buy it for 39,000. They pulled the ugly trucks up and wanted 61000. For them and can't get anyinformation about my lease
timothy piccolotti
timothy piccolotti
00:13 09 Feb 21
Recently my son needed a new engine in his Camaro. He didn't want me to take it to the Stealership knowing that it would probably take several weeks up to a month waiting to get his car back.. 1st choice quoted him a price well under the Dealership price and had a new engine in 4 days. Matt was awesome. My son will be home soon from deployment and his car is ready I will be recommending 1st Choice to everyone.
Linda Beal
Linda Beal
20:55 08 Feb 21
Fixed my vehicle with good prices
Forsaken Shinobi
Forsaken Shinobi
00:40 06 Feb 21
These guys are great, had my truck towed there on Thanksgiving due to transfer case falling out. They were fast and even dealt with my bugging them on progress. Though I had a really tight budget, they worked with me to keep cost down and get me back driving within a week.
Keith Stoner
Keith Stoner
15:31 04 Feb 21
This place is ace!! Matt has been a great help, and their mechanics are truly masters of their craft. They fixed an issue on my vehicle that others quoted me at more than triple the price.Customer service is on point, communication is great, and turn around time is quick.I recommend these guys to everyone. Support your small business' because they will always support their customers.
Bernard W
Bernard W
19:44 03 Feb 21
Friendly, courteous and very willing to explain the problem and the solutions to the repairs needed to get you back on the road. Definitely my First Choice in a automotive repair shop.
Jesse J. Cisneros
Jesse J. Cisneros
04:06 28 Jan 21
The staff here is amazing and professional. They kept me informed of the progress on my car the entire time it was in the shop. It’s affordable and the service is outstanding! 10/10 recommend bringing your car here for repair.
Lori Sechler
Lori Sechler
02:51 28 Jan 21
Daniel Smith
Daniel Smith
18:05 17 Jan 21
Matt is amazing! The shop was very friendly and clean. They are super transparent and up front about everything to do with your vehicles. They are more than willing to answer any questions or concerns. More than recommend. I will be bring any vehicle I have here.
Daniel Anderson
Daniel Anderson
04:02 16 Jan 21
Great service. Matt was awesome , came in today with a busted taillight and he helped me out. Quick and easy. 10/10 will come here again!!
Andrew M.
Andrew M.
23:10 15 Jan 21
Tiffany Logan
Tiffany Logan
19:34 13 Jan 21
I spent almost a grand trying to get my truck running so I can operate my food truck from another repair shop. I had my truck towed to Choice Automotive and they fixed it within a few days! They were very professional and I couldn't have asked for better results! My truck still fires up every time!!
John Krukoski
John Krukoski
03:03 13 Jan 21
After driving the car for about a week now after the repairs, I must say that they did a wonderful job and the car feels like new. One of the problems was a really bad oil leak but I haven't seen a single drop since and the engine frame and exterior was cleaned immaculately. Not to mention the great customer service by Matt and his team. This will be my go to for auto repairs from now on.
Mario
Mario
16:34 11 Jan 21
Star Mcginley-mayfield
Star Mcginley-mayfield
18:11 08 Jan 21
Absolutely loved bringing our vehicle to 1st Choice. We have lived all over and I have to say the professionalism and work done on our car was the best! We won’t go anywhere else. Thank you guys for making us feel so comfortable and doing a phenomenal job on our car. We’ve brought our car to other places and they gave us the run around, but 1st Choice was and is the best. You won’t be disappointed.
Lindsey D'Andrea
Lindsey D'Andrea
01:46 08 Jan 21
My wife’s transmission went out in her SUV. I called First Choice and right from the jump Matt was helping me every step of the way. I was very skeptical because I was just going off other google reviews. He stayed in touch about everything. When the transmission came in, when it was done, and sent out to cedar park for the cvt to get programmed literally everything. I highly recommend this company to anyone who needs any type of work done on your vehicle. I am very happy with the result. Thank you for the hard work and getting our car back to us ASAP!
Brandon
Brandon
22:26 07 Jan 21
Matt and the whole team were great. Very honest and professional! Go give them a shot, you want be disappointing.
Keionte Phillips
Keionte Phillips
00:46 05 Jan 21
I found my new favorite auto shop! I’ve had issues with my car for years and have gone to many places, but choice automotive was by far the best and the fastest! Very professional and sweet people!
Meagan Givan
Meagan Givan
21:20 31 Dec 20
These guys were awesome! Called a few shops before and couldn't even get an answer. Matt picked up on the second ring and was ready to help. Dropped my vehicle off and they got down to what was causing the issue and gave me detailed options of how to address the problem. I will definitely be bringing my other vehicles to them.
Sean Brandt
Sean Brandt
13:05 31 Dec 20
My car caught fire in Belton on December 21. We had it towed to our apartment to see if we could fix it ourselves. We were worried it was beyond our expertise so we knew we needed help. We got quoted 2500 from a kia dealership for our alternator and wire harness that may need to be replaced. My dad found this place and they saw us Monday after we called same day in the morning. The car was ready by end of business day in perfect condition. We paid way less for what needed to be replaced at this business. The guy we talked to was super professional and attempted to save us money where he could. He left me a sweet sticker note on my speedometer placed on oreos thanking me for choosing them. After the awful week we had stressing over the car before Christmas this small thoughtful touch made me want to cry. I won't go anywhere else from now on for future car troubles. I know I can count on them. Our car was dropped around 7:45 am and was ready same day by 5:30 pm. Thank you thank you.
Mary Sweeney
Mary Sweeney
03:48 29 Dec 20
I had a fantastic experience with First Choice! Matt was very professional and responsive to all of my questions. The complicated repair was completed on time and my car turned out perfect. I highly recommend this business for all of your automotive repair needs.
Pedro Rosa
Pedro Rosa
18:13 23 Dec 20
This place is awesome, well priced, and honest about the work that was done. This was my first time here and I will be back for anything I need to do to my car. Matt Davis and the rest of the team are AWESOME! I highly recommend that you come here. I could not be happier with the work that was done. Thank you guys so much! I had an aftermarket grille replacement on my Charger and now my ride looks mean!! I love it! Below is a before and after.
Rose Casey
Rose Casey
22:55 22 Dec 20
Brought in my truck that wasn't going into gear. They kept me in the loop on what was going on and were very fair with their prices and had no issues with me bringing in parts that I had purchased from somewhere else that were warrantied. I was contacted at least every 2 days to make sure I knew where they were at in the process of getting my truck fixed and they did an excellent repair job.
Jacob Paap
Jacob Paap
21:46 21 Dec 20
Got my car in that day and they kept me updated as soon as they found anything wrong with the car over all very professional place
Austin Balko
Austin Balko
01:08 19 Dec 20
Comfortable lobby. Staff couldn’t explain what EXT referenced on invoice. Invoice included a couple lines that explained the ‘Service’ completed on the vehicle except replacing spark plugs & flushing coolant. No future maintenance events were indicated as being required, which would be good to know, plan for, & budgeted. Think businesses have crucial touch-point opportunities to add value when building & maintaining relationships with customers. That didn’t happen as I had hoped.
Glenn Hatfield
Glenn Hatfield
01:30 17 Dec 20
Jasmine F
Jasmine F
03:07 15 Dec 20
Took my truck in for a coolant leak without an appointment and they had it fixed that same day. I chose First Choice Auto from all the high reviews online and they were not wrong! Excellent service with friendly and competent staff. Will bring my truck here for any issues in the future...extremely pleased.
Aspen Doran
Aspen Doran
14:01 08 Dec 20
I used to use these guys for my auto repairs, but Big Rick’s off N. Twin Creek drive offers much better prices. $113 for a simple diagnosis at 1st Choice vs $50 at Rick’s.
scott chilton
scott chilton
20:23 07 Dec 20
These guys were seriously awesome to work with. From when I called until they finished working on our vehicle, they were a pleasure to work with. Matt worked with us and made good recommendations as to what we needed to do. Ended up saving us over $300 in parts because they found the root of the problem.Overall, we HIGHLY recommend First Choice Automotive. If you need auto repair/services, these are your guys.
Donovan Anderson
Donovan Anderson
16:50 04 Dec 20
Malachi Wingate
Malachi Wingate
01:40 28 Nov 20
I LOVE THIS PLACE! I have a Mercedes GLK 350 and I needed my light bulb changed. I dont know what got over me to do it myself ( WRONG IDEA) and the spring came out that holds the light in place. Sooo I took my car to MATT DAVIS and he did his thang! He fixed it! This company is very professional, highly skilled and certified! He insured my vehicle was worked on and he didn't let me leave until it was fixed! They are very detailed oriented and I can tell he does what he do because he really enjoys doing it! He's not just out for the money he wants to make sure your vehicle is serviced and good to go! I called about one he told me to be there by three and he was very professional and fast Im super excited about having a car repair shop that I can call for ANYTHING!! I definitely think you should look no farther and go see them!! They will get my service everytime!!!
Brittney Shields
Brittney Shields
23:22 24 Nov 20
Looking at the reviews I thought I found the perfect place. Well that wasn’t true. I need front and back brakes and rotors. I already have my own brakes and rotors I just need someone to put them own. The guy told me 300 dollars that’s ridiculous. By far the highest places I’ve called today. They won’t ever get my service.
Isaiah Harris
Isaiah Harris
17:26 20 Nov 20
Fast and quick and great customer service
Mariah Dantzler
Mariah Dantzler
07:11 20 Nov 20
Matt and his crew are the definition of professionalism. I was extremely fortunate to get my vehicle serviced quickly! If you want to have great service at a great price, I highly highly suggest this establishment. Thanks guys 🙂
Sierra Gump
Sierra Gump
22:42 19 Nov 20
kayleigh fountain
kayleigh fountain
18:06 19 Nov 20
Matt saved me from paying more out of pocket. Highly recommend he’s not only quick but very professional, very observant and knows what he’s doing. I’ll most definitely be coming back to him
Gina Fuentes
Gina Fuentes
23:20 16 Nov 20
Matt is the MAN ! Answers all my questions and makes sure everything is perfect ! All the guys are awesome and helpful. They do great quality work and are very very thorough. And I’ve spent THOUSANDS AND THOUSANDS of dollars here and often . Every single time it’s right, every single time there are no surprises and every single time I’m a happy customer. I will never ever take my vehicles anywhere else . 5/5 stars all day everyday . Matt’s attention to detail and his patience and experience with explaining everything really makes you understand what your paying for and why, which makes the the unpleasant experience of an unexpected repair to your vehicle SOOOOOOOOOOOOO much nicer. Do not go anywhere else with your vehicle repairs . If your reading this than you’ve found the right place !
Josh Beal
Josh Beal
01:30 13 Nov 20
My vehicle required suspension and radiator maintenance and despite having a large workload already they gave me an accurate wait time for when they would diagnose the vehicle's issues. Their timeline and cost estimates afterwards were reasonable. They offer the services of 3rd party loaners (with advice on how to not get gouged on interest rates) if money is an issue. Their intent is to get your vehicle road worthy and offer great customer service in the process. I was very satisfied with their ability to communicate and the quality of their work. I will be going back to them for any issues that I will be unable to fix.
Tury Garza
Tury Garza
12:34 10 Nov 20
I appreciate the the great communications with the condition of my truck ,from diagnosis thru completion. Very cost effective auto repair service .Keep up the great work.
Dearl Elkins
Dearl Elkins
22:35 09 Nov 20
Honest , quality , upfront mechanical work.They called me everytime the was something new with my repair. Was even able to send pics straight to my email.
Andrew Noling
Andrew Noling
03:29 06 Nov 20
When I first called for a diagnostic check on my vehicle before going out of town, there were no appointments available. But Matt asked what was my concern and asked me to stop by the shop to take a quick look. I feel he went above and beyond to put my mind at ease. He also went on to let me know that if I were back in town he would do a thorough check on my vehicle and let me know of any issues. I felt comfortable with the knowledge and the honesty of Matt and the rest of the staff.
Clevetta Smith
Clevetta Smith
22:44 05 Nov 20
If I could give more than 5 stars I would. Excellent service and an attitude to match. Will definitely be going back.
Jake McGarity
Jake McGarity
19:21 04 Nov 20
Without this Auto shop my man would not be able to get to and from work efficiently and we wouldn't have the means to run everyday errands. Very grateful for the service and professionalism they provide. Will recommend to anyone looking to have their vehicle repaired. 10 star *BIG THUMBS UP* Thanks for helping keep everyday less stressful.
Beth Petersen
Beth Petersen
19:09 04 Nov 20
Amazing work! They are extremely quick and super helpful I wouldn’t go anywhere else! I recommend them to anyone and everyone
Cody Covello
Cody Covello
22:47 30 Oct 20
The service I received was professional and timely, if I had questions, even after the repairs they were more than willing to take my call and answer any I had. And whilst my vehicle was in the shop they talked me through what would need to be done on the vehicle to repair it and, separately, what else they could do for me if I chose to do so.
Noah Steinhorst
Noah Steinhorst
21:44 30 Oct 20
Thank you to Matt and his team for awesome service! We were able to turn our truck in right away and get it repaired and ready to pick up the following day. There is also a 5 year warranty which is great, glad we chose 1st Choice Automotive!
Noel
Noel
20:03 20 Oct 20
OUTSTANDING SERVICE!! Matt Davis was very helpful and walked me throughout the process of getting a new engine for my car. I highly recommend him to anyone who is need quality service and excellent customer service.
Davida James
Davida James
04:11 17 Oct 20
5 Stars! They have a really great team and lots of expertise. Thanks again...will refer others. Thanks Mike
P.J. Huck
P.J. Huck
21:33 13 Oct 20
Matt and his men were wonderful! They were the second place I took my car, and I'm wishing I would have just started with them to begin with! Car was dropped off, they called back the same day letting us know the problem, the reason, the cost, and when it would be done. It was ready for pick up the next morning! Super quick service and very straight forward without trying to sell you on fixing anything else. Definitely would recommend as we will be bringing our cars to them from now on! 🙂
Claudia Becker
Claudia Becker
14:38 07 Oct 20
When I called for my steering fluid leak they got me in within days. They drove me home cuz i had no one to get me from the shop while they worked. Very professional and broke down everything for me and asked questions before just trying to assume hardship. My vehicle was fixed the same day it went in and I am very grateful to the people in this shop. They even left me a thank you surprise in my vehicke when I picked it up.. So I thank them and highly recommend!!!
anna entwistle
anna entwistle
22:09 29 Sep 20
We saved money and time by towing our car to First Choice - from another local garage.The linkage to the clutch broke on our car. We saw exactly what broke and where, and we’re even able to make the car temporary drivable.We had our car towed to another garage and told them exactly what we needed fixed. After looking at the car (and charging over $100) this other garage told us exactly what we told them and missed two other issues we knew about.After calling Mat at first Choice, we brought our car there. In a couple of hours he called us with a free (correct and complete) diagnostic. In a couple more hours, the car was fixed.In short, we saved money, saved time, had a more complete diagnostic, and nice pressure-free service by choosing First Choice.
Richard Smith
Richard Smith
13:32 28 Sep 20
Jayson Arce
Jayson Arce
21:30 25 Sep 20
Matt and their team were transparent, very informative, and most of all kind. Thanks you guys, I wouldn’t be rolling without you!
Tomekia Carter
Tomekia Carter
18:44 23 Sep 20
Jessie Young
Jessie Young
15:19 23 Sep 20
Marquelle Waller
Marquelle Waller
02:37 22 Sep 20
Very thorough!!!!
Sarah Robinson
Sarah Robinson
08:11 17 Sep 20
Our son's truck needed some brake work done. They did a thorough inspection and found a major issue with the water pump. Thankful they found it before we drove it back 10 miles home as it would not have made it. Awesome job!
Pamela Craig
Pamela Craig
17:47 16 Sep 20
Matt and his team are amazing! They helped my daughter get her car up and running. They did a huge amount of work in a single day. I recommend them to everyone! Thank you First Choice!
Cyndi Graffio
Cyndi Graffio
00:32 16 Sep 20
brandon johnson
brandon johnson
21:54 15 Sep 20
Morgan Brooks
Morgan Brooks
16:32 14 Sep 20
Gary Simmons
Gary Simmons
15:00 10 Sep 20
They were very polite, professional and I will always trust them to give me amazing service
Marcellus Owens
Marcellus Owens
20:42 03 Sep 20
Before leaving on an unexpected trip, I noticed a noise and hesitation when shifting. First Choice was able to get my van looked over and gave my family the assurance we needed that everything under the hood was good to go. They took their time taking the vehicle for a test drive and reviewing the codes after the test drive. I'll be returning to this shop exclusively for all needed repairs.
Myles Vance
Myles Vance
18:26 03 Sep 20
Amanda Koester
Amanda Koester
15:29 03 Sep 20
Wow Matt and his team are amazing and fast!! This is my first time there and Matt is very sweet, polite and very professional and his team are amazing!! They had to replace my alternator and battery and that was done in the exact same day 😁 And they did the cutest thing ever well inside my car they placed a treat in there and it had a sticker on it saying thank you for trusting us with your vehicle! Love it and I will definitely be going back to them!! A+++++++++++++++++++
Bbygigglezzz 77
Bbygigglezzz 77
19:38 02 Sep 20
This review is long overdue! I brought my Focus in 2-3 months ago over a concern I was having and Matt looked over my vehicle for me. I’ve always been very skeptical about mechanics screwing me over since I have zero vehicle knowledge, but I would 1000% feel comfortable bringing my vehicle back here without my husband tagging along. Very welcoming and friendly environment, and it’s very clear that Matt is a genuine guy!
Skylar Laza
Skylar Laza
14:44 01 Sep 20
I 10/10 recommend this place! Matt and his team were so helpful, honest, and went above and beyond with the service to my car. I will absolutely be using them again for anything pertaining to my car! Thanks First Choice 🙂
Mackenzie Reilly
Mackenzie Reilly
23:05 28 Aug 20
Bobby Colburn
Bobby Colburn
21:18 27 Aug 20
Jonas Veloso
Jonas Veloso
13:44 23 Aug 20
Matt was very friendly, helpful and professional. 1st Choice Automotive should be just that, your first choice. Overall Service is great. Highly recommend. Thanks again.
Bernice Price
Bernice Price
03:02 22 Aug 20
Regardless of your expertise with car maintenance, trust them with your life. Honest mechanics are a scarcity in this world, and I’m grateful to choose them. They should be everyone’s “first choice”.These guys are honest, exceptional, efficient and reasonably accommodating with what they do.Keep up the good work matt! Word of mouth spreads!You’ve earned yourself a loyal customer.. assuming i don’t move out of the area. Then i may i need a tow truck to get my cars fixed.
Jonas Veloso
Jonas Veloso
18:02 21 Aug 20
Hands down the best shop I've been to in a LONG time! Everyone there is so nice & professional. From needing whole new breaks on my car to replacing lights above the license plate, they have taken care of me every step of the way. Business of the year in my book!
Kali Brunner
Kali Brunner
15:03 21 Aug 20
Chris Put
Chris Put
18:52 19 Aug 20
I would definitely recommend First Choice Automotive to anyone. They were very professional, honest, precise, and prompt. I went to another well known shop and they listed alot of components that needed to be replaced that were not even related to the issue. I gave them permission to replace the parts related to the issue. When I picked up my vehicle three days later, I still had the exact same with a lighter pocket also. First Choice was able to diagnose the issue correctly and get me back on the road in a day.
Antonio Smith
Antonio Smith
05:41 15 Aug 20
Jordan Roethler
Jordan Roethler
23:09 13 Aug 20
Real stand up guys. Honesty is best currency and these guys have that. I love doing business with these guys. I called every auto shop in town for honest quotes and this is the only shop that gave one and stuck to it.
Eric Harris
Eric Harris
14:59 13 Aug 20
This shop was fantastic. Very helpful. Explained everything that was wrong and wonderful customer service.
Clarissa Gonzalez
Clarissa Gonzalez
16:31 07 Aug 20
Matt and the team were excellent!!!! I called at 850am had my car in and fixed the same day. No hidden gimmicks or surprises. Went over everything with me fixed issues due to importance. They also took me home and picked me up when my car was ready!!! Will not take my car anywhere else while I am stationed here.
Lee Powers
Lee Powers
23:42 05 Aug 20
The services were great , very efficient. The employees were very friendly and helpful. I will be going back for sure.Would highly recommended .
Blue Cherry
Blue Cherry
18:39 05 Aug 20
I was out of town and I called these good people. They got me a tow service and looked my vehicle over and tried everything they could get my car running. They are very professional and I highly recommend anyone in this area needing good service to go to "FIRST CHOICE"
Arbra Shockley
Arbra Shockley
23:32 28 Jul 20
Thank you so much Matt and your team for all you do.For your honesty, generosity, and awesome customer service skills.Matt I’m very thankful and happy that you and your team were able to help me out by squeezing my vehicle in at the last min after being towed from one horrible experience at a local Repair shop to yours. Just your willingness and concerns and keeping me in the loop on my car progress meant a lot to me.Stay being positive and honest and treating your customers great like you and your team do.1st Choice hands down is the best Automotive car repair shop in Killeen, Tx. I highly recommend this shop and they have reasonable prices.Thank you Matt you rock!!!
Whit
Whit
02:09 28 Jul 20
Matt and his staff are professionals. Their customer service and workmanship are unparalleled. A friendly and comfortable environment with service pricing at a good value. I will be a returning customer.
R Brown
R Brown
23:40 22 Jul 20
Great price, great service, great guy, Matt has a good business going on, he fixed my AC with the quickness, will definitely do business with him again. Thanks.
Anomn Feck
Anomn Feck
00:40 14 Jul 20
Good service, explained everything, and good prices. Highly recommend.
Jonathan Barker
Jonathan Barker
23:27 09 Jul 20
Matt and his team are amazing. They are kind and professional. Their service is top notch. I would recommend them to anyone.
Wendy Shanahan
Wendy Shanahan
13:53 09 Jul 20
Took my van in and they had it fixed within a day. Service is excellent and they really do take care of their customers. Thanks again!
Taryn A
Taryn A
03:46 07 Jul 20
Julian Tabron
Julian Tabron
22:09 06 Jul 20
Very professional and willing to work with you to diagnose and fix your vehicle. They go above and beyond. High quality work. Reasonable prices for the high caliber work and great service.
Grace Sturdivant
Grace Sturdivant
22:18 26 Jun 20
Two day turn around, so service was fast. They replaced my clutch fan and swapped out brake, coolant, and transmission fluids and recharged AC for $1300. Service comes with a 5 year warranty.
Jess Todd
Jess Todd
20:42 26 Jun 20
I came in today having issues with my backup camera and my battery. I spoke to Matt on the phone and 5 minutes later he was explaining everything he was taking care of so I could easily understand what was going on with my vehicle. I was in and out quickly and Matt was wonderful to work with. I’ll be coming back to First Choice Auto for all my future mechanical needs!
Natalie Seaman
Natalie Seaman
01:42 26 Jun 20
🔥First Choice Automatice Repair, previously known as Excessive Performance, is the only place we take our vehicles—and it should be yours too.Here’s why: Speedy service; knowledgeable mechanics; and a level of honesty and transparency that is unsurpassed in the Killeen-Fort Hood area.The staff at this shop often go above and beyond to make sure you leave happy—and they hustle every day to fix issues if you’re not satisfied. I’m confident in recommending this business. Their stellar performance is a testament to their good work 👍
Angel Sierra
Angel Sierra
02:17 22 Jun 20
Needed some work done on my 2013 f150. They had the truck done the next day. Amazing customer service, awesome down to earth people. Highly recommend to come see Matt for any of your vehicle needs!
Christian Cearns
Christian Cearns
04:20 20 Jun 20
Excellent service and they fixed an issue that I thought the dealership did at a better price and explained everything so I understood what was causing the issue. Matt kept his word and followed up with me when he said that he would and his customer service is second to none and I will only bring my card here for all services from now on.
Brian Kidd
Brian Kidd
23:16 19 Jun 20
Tyler H
Tyler H
20:58 19 Jun 20
Excellent service and work! Matt and the rest of the crew are professional, friendly and get the job done right the first time. They saved my summer, my AC is blowing ice cold ❄️
Ms Valenciaga
Ms Valenciaga
17:00 15 Jun 20
They are very professional, and respectful, mr. Davis was very helpful as well.
sean doyle
sean doyle
18:52 13 Jun 20
Perfect timing, excellent choice, and communication with Matt was done on a professional level. My stars describe all the top qualities you need in the work they did for my vehicle.. Highly recommended.. Price quotes a 👍up..
Jorge Guardiola
Jorge Guardiola
07:56 13 Jun 20
Oil change was quick and service was GREAT! HIGHLY RECOMMEND!!
Jonathan Pedraza
Jonathan Pedraza
18:14 12 Jun 20
My car runs better. Id come here again
michael gipson
michael gipson
13:12 12 Jun 20
Matt and his crew are amazing, they work quickly and constantly kept me informed of the status of my repair throughout the whole repair process. I highly recommend 1st choice automotive repair. This should be your first choice period, will definitely be back for all my automotive services.
Thomas Thorp
Thomas Thorp
22:59 11 Jun 20
Mack was one of the best people there to work with. I thank you so much and would recommend you all to everyone I know
Henry Thompson
Henry Thompson
20:29 11 Jun 20
MY NAME IS JENNIFER NEW TO KILLEEN FROM TEXAS. MY BMW X5 COOLANT HOSE BURST ON ME WHILE RUNNING ERRANDS. WHEN I GOT HOME I GOOGLED “MECHANICS NEAR BY” AND EXCESSIVE PERFORMANCE WAS ONE OF THE LOCATIONS LISTED IM VERY BIG ON REVIEWS SO I READ THOSE FIRST. I NOTICED THE REVIEWS WERE AWESOME!!! SO I CALLED AND MATT ANSWER THE PHONE AND HE WAS VERY VERY PROFESSIONAL AND POLITE. HE IS VERY EMPATHETIC WHEN HE IS TALKING TO YOU ON THE PHONE AND HE MAKES SURE HE UPDATE YOU FREQUENTLY REGARDING YOUR VEHICLE. ONCE MY VEHICLE WAS FIXED I WENT INSIDE TO PAY AND GET A RECEIPT, ALL THE EMPLOYEES ARE THE EXACT SAME WAY!!! THEY LOVE WHAT THEY DO AND THEY TAKE PRIDE IN WHAT’ THEY DO!! FIRST TIME GOING TO THEM AND I WILL CONTINUE THEY ARE MY MECHANICS FOR AS LONG AS THAT BUSINESS IS OPEN. AND IF THEY RELOCATE I’M COMING WITH THEM. GREAT CUSTOMER SERVICE, GREAT WORKMANSHIP, PROFESSIONAL, WORK COMES WITH GUARANTEE,, AND THE MECHANICS GO OVER AND BEYOND WHILE SERVICING YOUR VEHICLE! I WISH I CAN GIVE THEM 10 STARS BECAUSE THAT’S WHAT THEY DESERVE! LOOK NO FURTHER THEY ARE THE BEST!
Saucy boi Levar
Saucy boi Levar
06:00 11 Jun 20
Very impressed with how welcoming and professional this business is. I was greeted the moment I walked in by Matt, who took care of all of my questions and got my car in right away. The waiting room is super comfortable with quality leather lazy boys. While waiting I was offered the Roku remote to pick a movie while I waited. I highly recommend bringing your car here for all your vehicle needs.
Simply Love
Simply Love
21:50 10 Jun 20
If you ever need work done I would recommend you come here! They are awesome! I got my exhaust installed here and I must say they did an amazing job and I’ll definitely be back for any other modifications!
Emily Winston
Emily Winston
17:52 09 Jun 20
Very low pressure atmosphere. Great front desk service and job costs given BEFORE work is begun. All old parts returned or offered upon completion of work. Great service fast and complete.Dropped car off and picked it up same day.AND GET THIS: I mentioned to Matt a problem I had with the power seat. He indicated i could bring the car back anytime and they would have a look at it. I didn't notice until the next day but without asking or telling him about it The problem had been FIXED as a courtesy.No one does anything like that today! I wish I had a fleet of cars to have them take care of. But I only have one that I trust to Matt and his crew.Trust is a tough element in this world and good honest work even harder to find so take it from me and check First Choice Auto out.You' ll be glad you did.
Clarence Heim
Clarence Heim
00:51 09 Jun 20
My AC went out in my car this past week, which in the summer in Texas is unbearable. After going to another shop and getting my car checked, I was told that it would be $1300. My friend pointed me to First Choice and Matt was very kind and patient with my many call backs and questions. They took my car the same day, and the next day she was good as new and blowing cold air. They also found an issue with an oil leak, fixed those issues, and completed an oil change. After all that, they were STILL cheaper than my original quote from the shop and even set me up with Snap financing so I could pay over time because, let’s be honest, not all of us have over a grand lying around with everything going on. I will not be taking my car anywhere else.
Megan Brucker
Megan Brucker
01:13 08 Jun 20
Kaylee Petersen
Kaylee Petersen
22:02 05 Jun 20
Matt and his crew went above and beyond to help my family and I. Not only did they send a tow truck to help, they accommodated my 2 year old so kindly. They were able to replace my alternator and battery and change my oil in a sufficient amount of time, with quality work. Their work is also backed with 5 year warranty on the parts that were replaced. Truly couldnt be happier, highly reccomend this business to anyone who needs a mechanic.
Tani Cox
Tani Cox
16:52 05 Jun 20
Matt and his team have the most professional attitudes and perform the most high quality work of any shop in the region. I have never been disappointed with their work and have become a loyal customer. I appreciate that Matt recognizes how important customer service is- it’s what brings people back to his shop time and time again. If you need any type of automotive service at all, I’d recommend you give 1st Choice Automotive a call! You won’t be disappointed with the quality or cost of their work.
Michael Pearce
Michael Pearce
17:23 03 Jun 20
Amazing service. Will be definitely going back
Freshrisk
Freshrisk
22:24 01 Jun 20
I meet with Matt at 1st Choice Automotive Repair and he was extremely knowledgeable and honest. I had him look at a car that I was going to buy he gave me his opinion and a overview of the vehicle. From now I will be taking all of my vehicles to Matt and recommending all my friends do the same. Thanks Matt!
Michael Murphy
Michael Murphy
00:32 30 May 20
They were very knowledgeable and willing to explain everything in great detail, the work was done super fast as well! Thanks!
Brandon M
Brandon M
19:51 28 May 20
By far the best place I’ve ever been too! Fixed my car, friendly staff and didn’t even take long to have it up and running again. I will be back!!!!!. Oil change was a gear price and wasn’t a long wait! They are amazing!!!!!!
M Schroeder
M Schroeder
01:45 28 May 20
Very pleasant people and the owner is super nice and makes sure you get what you need. Even if you don’t decided to get work done on your vehicle.
Lesa Lee
Lesa Lee
21:54 27 May 20
They were very helpful and friendly and got me in and got me out I recommend if you have any kind of problems with your vehicle 💯👏🏾
Taniya Hatch
Taniya Hatch
15:22 21 May 20
Elishua Murray
Elishua Murray
19:32 19 May 20
Mechanic came out as soon as I parked to confirm the issue I called ahead for. Found the issue with no hassle and was polite and professional the whole time. They have become my go to mechanics for the rest of the time I am here.
Tony Marcos Cain
Tony Marcos Cain
15:10 19 May 20
Romeo Robinson
Romeo Robinson
18:34 18 May 20
I can’t say enough about this auto shop and how great they are. COMPLETELY HONEST AND WONT FIND BETTER PRICES ANYWHERE.I have had two major repairs that have had to be done in the last year to two different vehicles and Frank & Matt took more than just good care of us. They took time to explain things, regardless of how many questions I had they took time to answer it and every couple days would call to let me know an update on the status of the repairs.Finally an auto repair shop that is not about trying to rip off the customer or break the bank trying to get you to do unnecessary repairs. They go above and beyond to help and do what they can and work with you and your budget as best they can.The work is done correctly and they stand behind their work. I won’t take my vehicles any place else for repairs!
Brandon Gott
Brandon Gott
14:30 18 May 20
Miss. Vanessa was so kind and professional when I called about my car. Matt was very professional as well and informative. He even give my daughter and I a courtesy ride home after I dropped my car off. My car was fixed and back running in no time thanks to them. Wonderful service and people!
Keyiara A
Keyiara A
17:38 15 May 20
Honesty was the single biggest appreciation I walked away with. A local dealership recommended a complete front differential overhaul at ~$2,000. These guys checked it out and said they’d be willing to do it, but they recommended against it because they could not find any issues or signs of the work being necessary. That alone says something about their honesty. They’ve performed work in the past and I’m about to take my truck back for other, non-related maintenance. They advertise a 2-year warranty on their work as well, which is another plus.
Jesse Meyer
Jesse Meyer
17:03 13 May 20
I went to several car shops to have my A/C fixed and no one could figure out why it wasn't working. All I was told is it's electrical. I took it to 1st Choice and they were able to fix what others couldn't!!
Lawrence Lighten
Lawrence Lighten
17:18 08 May 20
Amazing! They’ll work with you and they’ll ALWAYS find a way to get things done properly!Customer for LIFE!
Edwina Hamilton
Edwina Hamilton
16:45 27 Apr 20
Had an alignment done on my truck that I just recently installed a custom 4/6 drop put on and didn't have much luck finding someone to align it for me, these guys knocked it out no problem and and were very professional and humble. I'm happy with the work and will be returning to them for future work!
Cory Carlson
Cory Carlson
23:56 22 Apr 20
I had a suspension issue that was at the point of being a driving hazard. We got an estimate from one shop that was definitely out of budget and more parts and labor that was necessary. EP not only narrowed it down to the major issue,but when the quote was still a out of budget, Matt took a day and found a work around that had us up and running safe and smoothly in no time! Fast, friendly, efficient quality work at a great price. We'll definitely be back.
Kasaundra Hamilton
Kasaundra Hamilton
19:56 20 Apr 20
Excessive performance earns its name in its performance, but also earns the excessive part of its name in Price and Time! I have gone to excessive for quite some time now because I know they will do it right. However I am really tired of their prices being so HIGH and their DISREGARD for how long it takes them - when they clearly know I need my Van for work.... literally! I do Uber and Lyft for a living, and they have no regard for the fact that I need my van back quickly! Also, don't let them fool you. They are overpriced! I needed my AC compressor replaced, and to do it myself would have been my labor plus $300.... part priced from auto zone. They have the equipment that I do not have, so I had to have them do it to get back to work. Their price, $1004! I cringed at that amount but again I needed it done right and fast so I could get back to work. When I brought up the fact that it cost me $700 more for them to do it for me (because they have the right tools) I was told "well we are more expensive but we do it right". Simply put, they are excessive in time, price and performance. I am finding a place that values my time and money. By by excessive performance. You have lost my business!
Daniel Wilke
Daniel Wilke
04:15 19 Apr 20
cortmann17
cortmann17
21:28 15 Apr 20
They worked me in the next day on order to repair my muffler. They did the job fast and had my vehicle done ahead of schedule. The price was exactly what was quoted. I will definetly be getting my automotive work done here in the future.
Tommy Ingham
Tommy Ingham
21:08 15 Apr 20
Very professional and extremely friendly. I had a concern regarding my brakes and it was addressed efficiently and in a timely manner. Matt was very kind and explained things thoroughly. Thank you to all the staff at Excessive Performance for the great service!
Jamie Schmitt
Jamie Schmitt
02:31 15 Apr 20
I had made an inquiry re: a/c work on my honda civic through yelp, management was quick to follow up with a reply. A few weeks passed and management reached out to me to make sure I was still looking to get my car repair. We scheduled an appointment for that same day. I dropped off my car late morning and was assured I would have answers by that afternoon. Their efficiency and professionalism was outstanding. My car was repaired and ready for me to pick up that afternoon. Happy to say that my car is blowing icy cold air from the vents! Extremely happy customer! Definitely recommend and plan to bring my cars back for any repairs in the future.
Gego Ranz
Gego Ranz
23:04 11 Apr 20
Crooks man!!! Tried to get a 75 service tops they wanted 600 I dont know how they have such good ratings
Matthew Mitchell
Matthew Mitchell
17:48 07 Apr 20
Best auto shop around Ft. Hood hands down. Wouldn’t go anywhere else for service and always come thru no matter the job I bring in. Be it headers, welding or just unknown trouble shooting. Great trustworthy guys!
Richard Fugitt
Richard Fugitt
22:34 05 Apr 20
The work that was done on my truck was fast and most importantly done correctly. I appreciate all the time and effort that was put in to ensuring it was done right the first time one and done. And thanks to all the staff at Excessive Performance....Andre J Cordier
Andre Cordier
Andre Cordier
22:19 30 Mar 20
Very professional! Got my truck in and out in a week and they always communicated with me before doing anything to my truck. I knew how much it costed before the work was done! Will definitely go back for all of my truck needs! Thanks Matt and Stephen!!
Steven Dalton
Steven Dalton
14:01 28 Mar 20
I went here and, they gave me a quote on the prices and was very reassuring.Im glad I took my business here, they fixed my problem and made me a priority. Thank you
Vacen Dash
Vacen Dash
14:09 26 Mar 20
Really happy with the service i received from Excessive performance. Matt and the rest of the team provided great customer service and quality work. 10/10 would recommend if you need anything worked on your car.
Miguel Tabora
Miguel Tabora
21:38 20 Mar 20
Just had a new transmission and flex plate put in my truck. The guys at Excessive Performance provided a quality service and repair in a pretty short amount of time. Definitely recommend their shop
Hunter Medici
Hunter Medici
15:11 14 Mar 20
Great services all around!!!
Joshua Brouse
Joshua Brouse
19:21 13 Mar 20
The quality and timely manner was top notch. You cant beat the price and the friendly staff. You need anything there got you!!!
Adrian R
Adrian R
22:33 12 Mar 20
Great customer service! Left a msg and got a call back with a quote within a short time. Told Matt what I wanted done and he told me the process, he didnt pressure me into more work at all, they just did what I wanted done and I had my truck back the next day. Also like they have vehicle pick up for you too.
Justin Lewis
Justin Lewis
15:54 09 Mar 20
My car was acting up so I brought my to Matt. Him and his crew were super courteous. In the past when my car has acted up and the mechanic can not pin point what is going on they would be just give the car back and say, "seems fine to me. Bring it back when its doing it again." Matt took a different approach. He asked me to come drive it to help them find what wrong with the car, because of course it stopping doing what it was that doing to make me bring it into the shop in the first place. Lol. Thanks Matta and crew for all your help. I know they have the best interest at heart for my car. See you again soon.
Jenny Huggins
Jenny Huggins
13:49 09 Mar 20
I would definitely recommend excessive performance for any thing that needs fixing on your vehicle. Their work is outstanding and definitely affordable, and you’ll be saving more money than you’ll expect.
Ramontre Atkins
Ramontre Atkins
18:08 05 Mar 20
They are really quick and super efficient, they are really dedicated to their customers. They stayed an hour passed when they were supposed to close just so I could have my car before the weekend. Many other shops would not go beyond there hours for anyone, and for them to do it for someone one they dont even know, that just shows you how genuine these guys really are. I recommend these guys to anyone and everyone all day everyday.
isaiah stephens
isaiah stephens
02:23 01 Mar 20
They took extremely good care of my car they worked hard gave good deals and on the day of pickup they staid late to finish it for me there the beat mechanics around
keyan miller
keyan miller
01:31 29 Feb 20
Latassel Gipson
Latassel Gipson
00:09 29 Feb 20
Great experience
Steven Muff
Steven Muff
20:15 28 Feb 20
All out great place customer service top notch and very friendly and works hard to keep customer informed.......... definitely will be back
Montel Robinson
Montel Robinson
17:25 27 Feb 20
I've been going to this place for a long time and I always left feeling happy. I even bought them lunch before to show my appreciation, which I never do for other shops.
K. Yami
K. Yami
16:53 27 Feb 20
Great service at a great price, and at a very timely pace. More than happy with the work done and the staff is more than happy to help.
Mike Jones
Mike Jones
14:32 26 Feb 20
My wife thought that she blew the transmission on her 300 with the Hemi engine. That was a red flag of dollar signs going off in my mind. She called here they said that it may not be the transmission is blown. Thank you Jesus they were right what could have been thousands of dollars ended up being just a couple hundred dollars. They do great work and have great warranties. Highly reccomend them to anyone!!
Shaun Locke
Shaun Locke
23:53 25 Feb 20
Vera Maloney
Vera Maloney
00:06 22 Feb 20
They do awesome work, customer service is A1, and they are quick. What I like most is they don't just go for the expensive fix. Will trouble shoot to figure out the best plan of attack.
Carolyn Busby
Carolyn Busby
18:19 21 Feb 20
This place is awesome! On top of their quick, efficient and affordable prices. It’s cozy inside with nice lounging chairs. Matt the guy who runs it was also so welcoming and friendly! Will definitely be going back for maintenance in the future! Thanks guys!
McKenzie Schexnider
McKenzie Schexnider
15:28 21 Feb 20
Love this place everytime I need service they help me the same day they explain very detailed. And they also have affordable prices.
Linda Almodovar
Linda Almodovar
02:04 19 Feb 20
It's a really good place to go. The ship found problems that I was unaware of at the time. Not a bad price to fix my car though, but it runs better than it did before.
donte barrons
donte barrons
22:30 15 Feb 20
Diana E. Rivera
Diana E. Rivera
11:15 13 Feb 20
This shop is amazing. I've taken my vehicles to many shops over the years and always left feeling ripped off, but these guys went above and beyond and were priced well. I'll be taking my vehicles there form now on.
KEVIN BIBBS
KEVIN BIBBS
21:51 12 Feb 20
tactisquatch
tactisquatch
22:19 30 Jan 20
I have done business with Excessive Performance for a while now. Customer service is always great and they really take care of you for sure!
Dawn Nelson
Dawn Nelson
20:55 15 Jan 20
Francis Staples
Francis Staples
04:28 09 Jan 20
Awesome quick service at a fair price. Will use this company again.
Mr. Diaz Gonzalez
Mr. Diaz Gonzalez
18:10 14 Dec 19
This was an amazing experience. Matt was very professional, honest and helpful. I recommend this place to all!!!
Juan Fejarang
Juan Fejarang
18:37 11 Dec 19
So I had to put a car in shop with these guys last thursday, I get a call today saying that they stayed late just to make sure my car was fixed before the holidays. That's what I'm talking about! Any other place would have taken more than a week to fix everything. These people genuinely care. That's rare in this day and age. This area of texas is lucky to have you guys. Thanks so much for everything!
Alyssa Prairie
Alyssa Prairie
19:12 27 Nov 19
Excessive Performance helped my work with a Christmas Miracle for a local family, and we could not have asked for a better experience! From the initial phone consultation, to the updates we received through the process, the entire staff was courteous, helpful, and knowledgeable. You also can't beat their 5 year warranty! Thank you Matt and everyone at Excessive Performance. We look forward to working with you again in the future!
Sarah Shannon
Sarah Shannon
21:56 22 Nov 19
I come here for all my car needs. You'll always get goo quality work that come with warranty!
Sade bradley
Sade bradley
04:34 14 Nov 19
When I first entered the business there was no one present. A gentleman came out of an office greeted me and asked how he could help me. (I later found out it was the owner, Frank G.)I informed him what I was looking for and wanted to know if they could get the part and install it. The answer to both was yes. He started the process of ordering the part. While he was doing this another gentleman came out of the work area. This gentleman was Matt D., the employee who normally works the front desk and handles customer requests.Frank could have just passed on the responsibly of handling my request but instead continued to process the order for the part and scheduled me an appointment based on normal shipping.The next day Matt called me to inform me that they had received the shipping information and that it would be delayed by one day. With the new delivery time Matt rescheduled my appointment, which was only moving my morning appointment to the afternoon of the same date originally scheduled.Matt called me on the delivery date informing me that the order came in early and if I wanted to come in sooner than my appointment time they were available.I arrived an hour early and no more than I stepped in to the business Frank recognized me and asked for my keys.While waiting I witnessed Matt greet every new customer and if a customer was already at the front counter he let them know that he would be with them as soon as possible.The installation was completed in a timely manner and I was asked what I would like to do with the parts that were removed.My entire experience with Excessive Performance exceeded my expectation of what customer service should be. They kept me informed of every step of the process from ordering to installation.Based on my experience I would recommend this business for the type of services (performance exhaust system) I requested and received.
Doug Hadler
Doug Hadler
22:23 05 Nov 19
Nicholas Maria
Nicholas Maria
15:28 02 Nov 19
Went here because I knew my clutch was going out. They looked it over for me and assured me it was the clutch. It took me a couple days to get my finances in check with it being a bigger purchase and all but Matt was nice enough to hold the car for me no problem and walk me through all the steps. I really appreciated the hospitality, the way they handle their customer service, and how helpful they were through everything. I'll definitely be coming back here from now on when I need work done on my car.
Justin Durham
Justin Durham
14:27 01 Nov 19
10/10 service ! Great knowledgeable people. Would recommend to anyone (stock or aftermarket).
Antonio Malloy
Antonio Malloy
20:35 25 Oct 19
They’re the only mechanics that actually know how to do their jobs. No one else addresses the problems I have like they do, and their work is always fantastic.
Lucid Dreams
Lucid Dreams
15:23 22 Oct 19
I literally found this place through Google and Reviews and the entire process was amazing.! I just got a new job so I didn’t even get to meet anyone until it was time for me to pick my car up! They even towed my car from my home for me because I was scared to drive it! The whole time they kept in touch and called me every step of the way to let me know the full diagnostic on my car, and my estimate (amazing prices as well) and they fixed my issue in a day! I took a while to pick up my car and he was more than understanding and worked with me! I will definitely be back to get all of my services done & I plan on being a loyal customer!!
Tynaura K.
Tynaura K.
22:03 21 Oct 19
Would highly recommend! Went to them to get a check up on my car to see if it requires any maintenance with the expectation that it will take a day or two to repair. After their diagnosis they told that I only needed an oil change and wheel alignment. It took them less than 3 hours to diagnose, fix and have my car ready to go! All in all I paid $273 for a full car diagnosis, oil change, and wheel alignment. They definitely have my business from now on.
Michael Gee
Michael Gee
19:35 21 Oct 19
Love the customer service, stand up guy and works fast and effectively. I was sold a bad car and could've ended up in a very bad accident. HIGHLY RECOMMEND!!!!
Zevon Wulfila
Zevon Wulfila
22:28 18 Oct 19
Great job on our hummer, and looking forward to doing more projects with them in the future.
W5BL
W5BL
18:50 18 Oct 19
Owner very knowledgeable and reliable, they get the job done right and at a great price.
Micheal Kirkman
Micheal Kirkman
21:56 12 Oct 19
If I could give this place even more stars, I would, they're seriously that awesome. I went to a different shop to get my oil changed in my car, and as soon as I drove off it had a low oil pressure light and a check engine light come on. I gave it ten minutes, just to see if it would turn off. Nope. Went back to the same shop, they claimed it had just a slight issue with the oil filter and changed it. Both lights were still on, they sent me to AutoZone to check it out. At AutoZone it's showing a code for something seemingly completely unrelated, so with half an hour till close, I limped my car into Excessive Performance. I expected to be told come back Monday, but when I mentioned I wasn't even sure I could make it home, Matt went out to check my oil level- lo and behold, no oil. Still 30 minutes till close. He had the guys push it to the bay while he called up the original shop to advocate for me, and asked them to bring more oil/pay for oil. At no charge to me, he fixed a leak I didn't even realize I had, filled the oil back up, and ran a quick diagnostics on my car. He stayed at least half an hour late just to make sure I would be safe to drive home, and it cost me nothing, all while I was expecting to be told to just come back another day. As a little side note, sometimes as a woman, I feel like I'm dismissed, or even taken advantage of by male dominated professions like mechanics, but I really felt like he wanted to make sure I was okay, and not just as a customer, as a human being. So thank you so much to everyone at Excessive Performance!
Ajlah Lin
Ajlah Lin
00:30 21 Sep 19
They were able to sort out the engine problems my F-150 was having that three other shops couldnt figure out. They did it quickly and under budget, so now they do the work on all my vehicles. Couldnt recommend more.
Mike Vaughn
Mike Vaughn
23:46 18 Sep 19
Very friendly and helpful when we called, Fixed our car right away that day. Didnt charge us a arm and a leg, Didn’t try to screw me over because Im a girl, Highly recommend.
Celina Taduran
Celina Taduran
16:10 17 Sep 19
Fast friendly no-hassle service ! Thanks !
Corey Cricchio
Corey Cricchio
19:01 16 Sep 19
Outstanding customer service. I took my car there for AC quote. This guy provided with the service and went above and behind to let me the condition of my car. Very professional and great customer service.
Kamba Cilumba
Kamba Cilumba
20:04 13 Sep 19
Matt and his crew were great in working to get my car repaired when other shops did not want to waste their time. Very personable and definitely recommend this shop.
Shannon M
Shannon M
01:18 09 Sep 19
Amazing amazing service.... not only did they do an amazing job they also kept me updated every step of the way, worked hard to get the best price and to stay within my budget.....if you need repairs or services done on your car and want a trustworthy place to go definitely go see Matt!!!!! You will not be disappointed!!! I just found the place that I will only trust to work on my scion!!!!! Thanks so much!!!!!!
Heather Wilson
Heather Wilson
23:28 30 Aug 19
Every time I come into this shop I get the best service ever. For the past two years I’ve entrusted both of my vehicles with these professionals and they always do a stellar job. Matt at the front of the shop specifically does an excellent job with giving you, the customer, estimates and he’s always able to help me out whenever I’m having car troubles. I’m giving this establishment five stars for their excellent service!!!
Demetris Taylor
Demetris Taylor
19:56 29 Aug 19
Great service very professional. Have taken two of my vehicles here and for engine and transmission issues and each time have had very quick service, very knowledgeable and keep you updated on the status of your vehicle. Pricing is easy and they won't screw you to get an extra dollar they definitely could have in my instances. Smart, awesome service and great prices.
niko notare
niko notare
20:44 27 Aug 19
I was working with Matt in regards to some car trouble I was having. Matt was nothing less than HELPFUL and AWESOME. Super friendly, easy going, and he made himself a vessel for my car troubles. He extended his help in many ways, offered a lot more help than expected, every worker was friendly, they let me use small tools for removing parts off of my car, just all around helpful and their office/lobby was very clean. These are the go to guys. Before i purchased my new vehicle he told me to swing it by so he could examine it before purchase. He told me what needed to be done and took it back to the dealer to have those things taken care of. If i ever need a mechanic for anything, this is the place to go. Thank you Excessive Performance, and thank you Matt!!
Keyontae Williams
Keyontae Williams
17:36 15 Aug 19
These guys knew I was in a hurry to get out of town and they looked at my car as soon as the tow truck dropped it off. they replace the bolt in the shifter and had me back on the road in 15 minutes. Excellent service incredibly affordable I highly recommend this place?
Angie Rickey
Angie Rickey
19:16 04 Aug 19
First of all If I could give more then 5 stars I would. This place literally saved me like 5000 dollars. Cause I took my car to a dealer ship cause my car wasn’t shifting right or anything and I could only put my car in drive. The dealer ship said I had to replace my whole transmission and it was gunna cost 5500 dollars and I didn’t think that was problem. So I asked around fort hood and a buddy of mine that’s from here told me to take it to excessive Performance for a second opinion. So i did. And as soon as I walked in the door they were really respectful and didn’t talk to me like I was an idiot they asked all the right questions and were really concerned about the car. And within the next day they found out what the problem was and fixed for a very cheap price. They saved me a whole new transmission change. And they found out that my car has a part that was recalled. Honestly this place is a 10 out of 5 stars. Thank you for your help for real.
austin griffin
austin griffin
21:40 24 Jul 19
Corina Guzman
Corina Guzman
19:43 24 Jul 19
They guys over there have the best and fastest service of any shop I have ever been to. They had my truck done and back to me pretty much the same day. They have very fair pricing and definitely recommend checking them out!
Collin Rogers
Collin Rogers
20:06 22 Jul 19
Found multiple failing parts and with financing stayed within my tight budget. I was back on the road in less than 48 hours. I'm glad I found them. They offer 100 days same as cash for financing
MrACEOFHEARTS83
MrACEOFHEARTS83
17:56 18 Jul 19
So my car is my lifeline, without it I wouldn't be able to commute 80 miles to and from work everyday. So ever time i have a problem i go to these guys. Not only are they friendly and professional, they also diagnose the issues I'm having in a matter of minutes and help me come up with a plan for the most cost effective way to fix whatever issues I may have. Everytime they give me an ETA of when they will be done with my car, they have always finish in A LOT less time then I expected. The costumer service you get from here is a hell of alot more amazing then you would expect to get from a mechanic shop. I promise you will feel welcome the second you pick up the phone and call or walk in through their front doors. I owe these guys my gratitude, thanks, and friendship. Thank you so much y'all. You play a huge role in my success!P.S. I have the best running 2000 mazda protege in the area because of Excessive Performance
Ant Evans
Ant Evans
17:27 16 Jun 19
I want to Thank Matt and his wonderful Team for working with me and having patience with me and my car. They did a wonderful job and I appreciate everything they did to help me get my car back in good condition. They called me ever step of the way and I love their customer service !!!!
Mulatto YG
Mulatto YG
21:43 14 Jun 19
Had a great experience with Excessive Performance. Came in with my car with a clutch issues. Told them what was going on, and it was a relief that knew what was the problem and how to fix the issue! Always a great sign to have a shop that gives the customer updates. They provided updates that put my worries at ease. Overall, great and knowledgeable set of gentlemen working there. Looking forward for my next tuneup. Thanks again to the crew at Excessive Performance!
Kareeme Adams
Kareeme Adams
14:30 28 May 19
Worked on an older car of mine, got it running nicely again. Knowledgeable, quick, and effective, would definitely recommend. Discovered problem quoted by Goodyear (Temple, TX) was not the actual problem, saved me several hundreds of dollars. Also discovered malfunctioning light (quoted by Bill’s Muffler Copperas Cove, TX) was simply unplugged; saved me three hundred dollars and an inspection headache.
lumos twilight
lumos twilight
01:04 17 May 19
Where do I begin? This shop took my car in after a horrible experience with another shop so I was hesitant at first, but Matt calmly assured me and my family I was in good hands. They got my car up in less than 2 weeks from starting at scratch and even cleaned my car after they got her up and running for me. I was impressed by not only the professionalism of this place but the fact they made me feel like I was apart of their family, I would recommend this shop to ANYONE who doesn’t wanna get ripped off and is looking for a reputable shop around the Killeen/Ft Hood area. Thanks again guys for your awesome work and continue to do great things, I hope you guys grow huge!- Ethan
Join Or Get Stacked
Join Or Get Stacked
21:36 16 May 19
I have taken my vehicles to several auto shops around town and by far excessive performance is the best. They do quality work and get the job done in a timely manner plus they have fair prices. Will definitely be coming back for any work I need done!
Michael Masters
Michael Masters
21:36 03 May 19
Very Very punctual the service is amazing. Business is also capable of being done with out the customer present at all until pick-up date
Beezy Lord Ultra
Beezy Lord Ultra
16:37 01 May 19
The transmission on my truck went out and I took it here due to them having good reviews and they had it back to me in less than a week and at a very good price will definitely be going back
Joshua Pescini
Joshua Pescini
14:07 16 Apr 19
The guys here are great. Insanely friendly and extremely knowledgeable! I'm not much of a car expert, but Matt walked me through everything problem they found and explained everything in great detail. They gave me copies of everything and walked me through their pricing process. For the amount of work and lobor these guys put in, the price was more than fair. I had some pretty significant repairs done and they still had everything done the next day! 100% would recommend to anyone looking for a top tier mechanic in the Killeen area!
Benjamin Purscell
Benjamin Purscell
07:00 14 Apr 19
Came in and got my car fixed the same day. Great customer service and people. Definitely recommend.
Yulissa Zarazua
Yulissa Zarazua
22:29 05 Apr 19
Excessive performance has reasonable prices and exceptional customer service. Matt, The front salesman helped to ensure I wasn't getting ripped off or a bad service. He stuck his neck out on helping me to figure out a financing option that worked for me as well as being very reasonable.The mechanics in the shop actually let me walk back and see both before hand and afterwards what the issue was, explained in detail why the part broke, what I could do differently and answered any and all questions I have!Skip forward a week, I was still leaking coolant and took it back into their shop. Only to find out it was a different part leaking, Now the piece that had corroded wasn't actually apart of what they initially worked on, but they went ahead and put a brand new part on and wrote it off under warranty.I called around to almost every shop around Killeen, Harker Heights and Coppers Cove and they we're the ones I decided to go with based merely upon what Information was listed online. If you are looking for a Top-Tier automotive shop at a reasonable price, this is the place to go.Absolutely stellar shop for sure.
Its Neurosis
Its Neurosis
15:44 03 Apr 19
Hands down the BEST experience I have ever had with a shop. Not only did they keep me informed every step of the way, they were able to repair everything that I needed with my vehicle in a timely manner and for a fair price! My vehicle now drives like it just came off the lot. All I can say, is that if I ever need repairs in the future, they will definitely have my business.
jakob bergquist
jakob bergquist
19:26 29 Mar 19
Great customer service, great results. Fast and easy. Would come here again.
Goober Smoochers
Goober Smoochers
23:34 25 Mar 19
Excessive Performance is a reputable shop and I will only have them work on my Tundra! The work the guys do in the shop is top notch in my opinion. I was impressed with the guys not only with their performance but how I was not dismissed and my concerns were taken seriously and the pricing was affordable.
LAURA BAIR
LAURA BAIR
23:44 20 Mar 19
If you're looking for a high quality professional automotive repairs, and upgrades, then you're in the right place.Every one who works here are very courteous and helpful. They treat your vehicle like it was there own.Matt Davis the service advisor is extremely knowledgeable and professional. If you have any questions about your vehicle, he can answer any questions or concerns, and help you any way he can. Best of all he doesn't b.s. you like so many other so called service centers do.Steve Potier in my opinion is a mechanical genius. He not only did an excellent job on the repairs I needed, but quickly spotted, and diagnosed some issues that I have been having with my vehicle , and helped me out with maintenance tips.Does this business stand behind there work? ,, well let's put it this way. They guarantee all their repairs for five years.... yeah you heard it,,,, FIVE YEARS!!!!! Amazing.I highly recommend Excessive performance to anyone who wants the job done right the first time, at reasonable prices, and in a timely manner.I know that I will never take my vehicles to any other place. Just wish I had found them sooner.
True Texan
True Texan
23:00 15 Mar 19
Best customer service EVER!! When I requested updates, I was called throughout the day with a status of each repair I requested. Price to Work Quality was the best value. Plus the work I requested was warrantied.
Peter Maci
Peter Maci
18:34 14 Mar 19
They were super friendly, able to tow my car for me and I had my car back within 2 days. I will continue using this place. 😃
Michaela Rosenberry
Michaela Rosenberry
23:21 11 Mar 19
Sansune Millsap
Sansune Millsap
01:35 27 Feb 19
Chris Valentin
Chris Valentin
00:38 08 Feb 19
Suiled Ponce Diaz
Suiled Ponce Diaz
00:35 08 Feb 19
Matt was honest about pricing and quality of work. I have been to other mechanics *cough* may.... but I will never return. Trust me. Go with Excessive.
A Hargra
A Hargra
23:20 07 Feb 19
I will admit they are pricey, however they did a transmission rebuild. The transmission came with 3 year warranty, which buying a new transmission they best deal I found was only a 3 month warranty. Anyways the part I liked the most was that they are willing to work with you. They couldn't honor the transmission warranty I if didn't get the coolant leak fixed. They allowed me to repair the coolant leak myself, then show them it was done. Now I have my warranty can be honored, this is was great because it saved me an additional $400 charge.
Chance Ricks
Chance Ricks
15:07 04 Feb 19
I have a 2008 suburban Z-71, the engine was making a terrible tapping noise so I called excessive Performance! Best decision I’ve ever made! Matt had a tow truck at my house immediately. They diagnosed the problem, contacted me and they started working on my truck. Matt was extremely informative and helpful during the time my truck was there, he answered all my questions with professionalism and respect as well as emailing me with updates as the repairs progressed. Matt is, withouat a doubt, second to none when it comes to customer service! The mechanic working on my truck did a phenomenal job and even had it done a day early. The prices were good and they Are very honest! I will always bring my vehicles here for maintenance.
craig nezos
craig nezos
14:17 25 Jan 19
Very good and reliable shop! I got my Honda repaired for less than half of what the dealership was going to charge me. Great service and I highly recommend
Quinton Brown
Quinton Brown
20:49 24 Jan 19
Fast results & very friendly. My car is running smoothly now.
Mike Mike
Mike Mike
18:22 18 Jan 19
Éad Estrada
Éad Estrada
22:46 27 Dec 18
I was told before my car was engine locked and it’d be thousands to repair. I had to do something and I had it taken to excessive and explained my situation. They got the car in and we’re fast to let me know the issue was not even my engine it was my starter. They saved me thousands! And they never pressured me into other repairs. I’m so happy I went with them!
Angelica Lee
Angelica Lee
00:48 15 Dec 18
Great service! Honest shop and great communication
Zack Prell
Zack Prell
16:46 13 Dec 18
While my original review was positive, I have to retract it. After the oil change the vehicle started over hearing. We took it in to get it checked and repaired, which they did, but the problem continued. We took it to Auto Euphoria and they ran the codes and identified that Excessive didn't even run the codes. They fixed it, unfortunately after we spent quite a bit of money at Excessive Performance.
Matt Brown
Matt Brown
05:10 11 Dec 18
Great, honest and affordable service. Saved me a ton of money when sears auto tried to take me on a ride- good thing I came here for a second opinion. Will be my go to place for all of my future car maintenance.
Sripani P
Sripani P
01:01 10 Dec 18
Went to this place looking to fix a problem that was made by another auto shop wanting to charge me more for the problem that they caused, and got an honest answer and price from Excessive Performance. Great and friendly staff that got right on my car and had it fixed the next day for me and explained the problem in depth and even took the time to show me and educate me the issue with my car. 100% trust this business and will take my future business to them and would recommend them to anyone that is unsure about what auto shops to trust and take their business to like I was before I found this place.
Jordan Dehart
Jordan Dehart
17:39 09 Dec 18
Great work and professionalism. Job was done in a timely manner. Recommended for future auto repairs.
Kris White
Kris White
17:01 02 Dec 18
Casey Hoflich
Casey Hoflich
14:28 24 Oct 18
I LOVE Excessive Performance! They are HONEST and KNOWLEDGEABLE. I am always cautious going into a new shop, but I went in with a problem I knew I had, but just couldn't fix myself. When they inspected my car, they pointed out the issue I knew I had, and then took me out to the bay and pointed out a couple of things they suggested I keep an eye on, explaining everything, even I know enough about cars that I knew they were being honest with me. I never felt pressured to get they things they point out fixed though, which is nice.They are also flexible, quick and they communicate. I've taken my car in twice now, and both times I get a call or an email letting me know the status of my car, which has been awesome. I've always got the work done that I needed in a day or two.Excessive Performance is the shop I recommend to my friends.
Teresa Baines
Teresa Baines
23:57 17 Oct 18
I took my truck here after shopping around and was impressed from the $estimate$ they presented me with. While having my truck headers serviced they kept great communication on the status of how everything was going and never left me gripping to my wallet. It was finished in a very convenient time(3 business days). I will be doing further business with this establishment in the near future. Keep Up the great communication and services Excessive Performance.
Edward Gunter
Edward Gunter
01:10 02 Oct 18
Great customer service. They kept me informed at all steps in the process. If you're looking for a honest and dependable shop in the killeen area I highly recommend Excessive Performance.
Joseph Luciano
Joseph Luciano
18:30 23 Sep 18
Matt and Frank were very informative, polite, and showed genuine care in my vehicle. They kept me updated and were honest men. They provided great service. I appreciate their transparency, especially in tricky the world of car repairs.Definitely recommend.Thanks guys.
Shiel Dillahunt
Shiel Dillahunt
16:58 14 Sep 18
The guys at excessive performance know what they are doing! They give you excellent quality of work for a great price. I have brought my 92 Jeep Wrangler multiple time for verious issues. They took time to figure what was wrong with each issue. Matt will always call and explain each issue and recommend the best course of action and cost for each course. All parts they install are covered under their 5 year warranty. I've had few water pumps that blew all covered under warranty and Matt and his team found the issue and helped me choose the best option price wise. Thank excessive for all the hard work you do!
Victor Seidlertz
Victor Seidlertz
21:50 11 Sep 18
Went Too Get My A/C Check Got Told What Else Need To Be Fix For Free, With The Price and They Printed It Out In Details. Good People and Great Service. Thanks For The Info About My Car I Will Get Those Things Fix.
BigD Rozier
BigD Rozier
20:56 31 Aug 18
Very friendly and professional!! I've used this business for my truck repairs for over 2 years now! Awesome customer service and fair pricing.
Jaime Frederick
Jaime Frederick
01:43 29 Aug 18
Took me in on short notice and installed my intercooler and spark plugs for me.
Austin Strain
Austin Strain
21:46 22 Aug 18
The service was great. They were very patient and explained everything. Fair prices. Even finished my car earlier than expected. Would recommend!
Chequita Anthony
Chequita Anthony
15:59 16 Aug 18
FANTASTIC!!!
cinthia ramirez
cinthia ramirez
19:43 13 Aug 18
Exceptional and quality service! My warranty expired on my vehicle, and I began shopping around for a local mechanic. Someone recommended Excessive Performance (EP). A few weeks ago, I brought my baby, 2011 BMW 535i, in for an oil change just to test the waters. No complaints! However, this past weekend, I had an unfortunate emergency while on the road. Excessive Performance went above and beyond to meet my needs! Fair price (I checked!!) for quality service, which includes a 5-year unlimited mileage warranty on repairs. Looking forward to EP helping me maintain my vehicle! Excessive Performance – My New Car Doctor!!
Quiana Martin
Quiana Martin
14:49 01 Aug 18
They did an amazing job with my vehicle and great customer service! I will definitely be doing more business with them in the future.
Andre
Andre
17:47 31 Jul 18
Matt was there for me right away. My car broke down and of course I was in a panic. I had to get my car fixed soon since I work over nights in Austin. Matt explained everything what was going to be done, when it will be done and the price. He was good to me, very professional and understanding and caring. Within a day, I got my car back. He took the time to explained other issues my car has. These guys did a great job on my car, I thank you so much and I will keep you guys as my official car repair guys, my mechanics
jennifer viti
jennifer viti
19:23 27 Jul 18
I love this place. I was tired of getting taken advantage of in Killeen when it comes to repairs to my car. They see a women and think they can get away with selling a lie. I was taken care of the moment I walked in this shop. Matt was AWESOME and explained everything to me. I was treated as if I was family. This will be the only place that I will ever take my car for repairs. The price was amazing and they never tried to sell me on things I didn’t need. This is my new family now. Thank you guys for everything! My baby is running great now!!
Tasha F
Tasha F
01:56 25 Jul 18
Great service, and customer. Thanks for the hard work and quick turn around.
Neil Ellis
Neil Ellis
17:36 20 Jul 18
Came in to have new headers installed and needed them done in a day, they were happy to accomodate and got the job done quick and got it done right.
Cody Molck
Cody Molck
11:15 14 Jul 18
Awesome work. Best in the area.
amanda vaughn
amanda vaughn
21:14 06 Jul 18
Great service and people that work there. Had even gotten a ride home to get dropped off to pick up our other vehicle so we could have transportation while they were working on my civic. Keep up the great work guys!!!
Vincent Washington
Vincent Washington
21:19 04 Jul 18
These guys stand behind their warranty. I had a clutch replaced here on a Jeep Wrangler. After 2 months the part failed. They replaced it under warranty without charging me a dime. That’s how you can tell you are dealing with honest people; when things go wrong and they honor their warranty.
Max Loubiere
Max Loubiere
12:35 03 Jul 18
I went to see these guys to help me with a coilovers set I had installed they recommended me to a guy who specializes in air ride .. which was a great recommendation!!!!! Couldn’t be happier with the ride. Came in today to have the alignment and brakes done they did a phenomenal job in a timely manner and for phenomenal prices !!!would recommend to all.
Mean Bean
Mean Bean
01:27 28 Jun 18
I am a owner of a 2013 Cadillac Escalade ESV, my A/C was blowing nothing but HOT AIR and here in Texas that's not good!!! I was given the number of Excessive Performance and immediately went there, they did there diagnosis and identified the problem, which was behind the dash....two days later nothing but ice ice baby!!!Thank you guys for the outstanding job!!
Jameel Sabree
Jameel Sabree
19:59 09 Jun 18
Great job installing my catback exhaust.
Bon Solo
Bon Solo
00:01 25 May 18
Fantastic service. Very knowledgeable people. Always know how to help me and great pricing
Matt Long
Matt Long
18:50 18 May 18
Super place that definitely helped me out with our Acura!!! Everything is running great and so happy to have it running again
kendall gordon
kendall gordon
17:30 06 May 18
Great Shop, Friendly and informative Techs, Good warranties and pricing. Much better than your big name chain shops that charge too much and never fix your vehicle properly.
Michelle Gonzalez
Michelle Gonzalez
17:07 04 May 18
I have been extremely happy with the work these guys do. I have gone to a couple different places here in the Killeen area, but this shop definitely takes the cake on customer service and quality work. I will definitely be going back for all my automotive needs.
Jocelyn Quarstad
Jocelyn Quarstad
01:08 03 May 18
Brought my car in a the top of the morning for a timing chain kit replacement and was done before the day was over. Very friendly staff and will keep you updated on status of repairs. Will bring all my cars here for now on!
broderick caffery
broderick caffery
16:11 27 Apr 18
UPDATE: The Owner personally met with me concerning my car and he was very understanding. For that direct customer service. I put a few more stars on this review. It’s rare to see an owner go above and beyond for the customer and for that I’m pleased. He handled my concerns with respect and care. Not only did he listen, he credited me on the work they did and allowed the warranty on the parts to stay in place. He didn’t have to, but it shows that I can rest easy taking my Acura here, knowing that these guys will make sure the work is done properly and the customer is valued.Preview Review:I’m a pretty honest and understanding guy. In this case. I was stranded in Killeen due to my alternator going out and shopped around for mechanics. Found this place to be to cheapest with good reviews. So I towed my Acura there and the guy Mike says, it he’ll try and save me $200 bucks, they “do” the check and says that it’s the battery which was brand new. I figure they are the professionals and getting that fixed was cheaper then it being the alternator, which they said wasn’t the issue. The Same Day I Spend $300 on the battery and pick up the car. It breaks down again and Now I am sure it was the alternator like I orginaly thought. So I tow it again to them. At this point they are saying they didn’t diagnose the problem wrong and it’s going to cost $500 to get the alternator fixed $496 to be exact. So in my mind and what was obvious is I was told incorrectly (they deny it). And the man who told me he was going to save me $200 costed me $800. They’re fix on the situation was taking the $50 towing off the bill. Now I will say They were the cheapest to do the work but unfortunately costed me $300 over what I could’ve been saving. Oh and that battery issue? They’re solution was to SELL me back the core! Wow. Now I paid for the service because of my unique situation and the need for my car. But I DO NOT recommend this shop to anyone. I maybe one of the few bad experiences here, but unfortunately misleading information is enough for me to not go here again. Thank you to the shop for fixing my car though. Hopefully it lasts more than a day before giving me problems.
C. J. Robinson
C. J. Robinson
20:33 26 Apr 18
Great customer service, prompt service and no issues at all. Dropped off a 15 Ford F150 due to steering issues. Problem was diagnosed in a half hour and turned out to be a bad alignment from another shop. Now the truck drives like it should! I will come back to this shop for future work. I also threw at them some weld work for my motorcycle project and they knocked it out the same day. Awesome stuff!
Dawg7 Holt
Dawg7 Holt
14:05 25 Apr 18
Really appreciate the service, they were very professional. Awesome😎 Service
Philly Philly
Philly Philly
17:33 18 Apr 18
AWesome quick service. Friendly staff. Wont regret it.
Daniel Garcia
Daniel Garcia
18:23 13 Apr 18
These guys are absolutely amazing !! Very professional. They know their stuff and have great customer service! Highly highly recommend for any repairs large or small!!!
Amazingly Decent
Amazingly Decent
17:59 13 Apr 18
Solid straightforward dudes who were professional and courteous. They got the job done and replaced a bad ac compressor in my 2012 nissan altima.
jesse Martinez
jesse Martinez
15:46 12 Apr 18
Took my 2009 Ford Fusion to excessive performance to see if they could fix my car problems. My car couldn’t turn on and I was sure they would charge me a fortune. After comparing prices with other mechanics 🧐Excessive performance gave me a lower affordable price and I got my car back two days later In amazing condition. I recommend anyone who needs their car back fast and better then they dropped it off to give them a call !
Edward Sternberg
Edward Sternberg
22:45 03 Apr 18
Outstanding service. I've been to just about every shop in town and left every one of them disappointed but not Excessive. Work was performed quickly and correctly without any bs. Matt was great, recommendations were given to correct other issues with my car but none of them were the usual garage garbage about system flushes and a flex capacitor. Definitely recommend this shop!
Anthony Walker
Anthony Walker
20:49 31 Mar 18
Took My Car Into Excessive Performance, They Kept Me Updated On What They Were Doing As Well As Prices. I Couldn’t Have Asked For Better Service !
Takiyah Mack
Takiyah Mack
22:19 19 Mar 18
Tried calling in since my car doesn't start reliably, not only did I not get through to anyone but when I was automatically forwarded to the answering machine it was full! Definitely not helpful. 🙁
Kelly Green
Kelly Green
21:28 19 Mar 18
Matt is very professional. Up front and honest no beating around the bush or b.s. Had me in and out of the process quickly and help guide me through the complications i had along the way. The mechanic preformed fenominaly. With the amout of work being done to my car. These guys made it simple and easy.
Tucker Bruton
Tucker Bruton
02:54 17 Mar 18
Took my 1992 Jeep Wrangler in for one problem and through their diagnostic Matt called me each time they found and issue. He talked me through various routes to correct my issues. Excellent quality for excellent price. Took about a week to get me up and running. This is my go to shop from now on Matt and his crew know exactly what to do and are up front about all the costs no hiden fees.
Victor Seidlertz
Victor Seidlertz
23:32 09 Mar 18
They are prompt, honest, friendly and always take care of my vehicles with exceptional service.
Angie Tjaden
Angie Tjaden
01:14 09 Mar 18
If you need any work on your vehicle please use this place as your go to spot. The service is five star. Everyone is friendly and helpful. They do quality work. I am a repeat customer because I trust all the repairs they do are done right. They relaced my fuel pump on my Suberban last year and now my gear box. They take their time to listen. Very professional and reliable. I recommend them to anyone who wants great service.
Delores Breaux
Delores Breaux
00:25 09 Mar 18
I got a leveling kit for my 2018 gmc 2500hd Denali and they were great. My truck looks nice and they were recommended by the dealership. Thanks again
ROSENDO VARELA
ROSENDO VARELA
17:47 08 Mar 18
After a year n half of trying to find someone to fix mu truck I finally found the best place. Most places here in Killeen had ridiculous high prices and everywhere I went had different issues with what needs to be fix. I scheduled a diagnostic with excessive and talking to Matt I had that good feeling that he wasn't't lying. MATT also has the best customer service. Great place and the price to fix my honda pilot was nothing compared to everywhere else. MY TRUCK Drives smooth now. Excessive performance is a 10/10 for me. GREAT SERVICE AND GREAT CUSTOMER SERVICE
THAREAL PATB
THAREAL PATB
03:36 07 Mar 18
I brought my beloved 1994 Ford Bronco in and was immediately met with incredibly friendly customer service. Then Matt and the mechanic (sorry, I forgot your name) actually listened to me as I shared my thoughts about the truck. Even more amazingly, they provided feedback and gave me some advice - for free!The excessive team then completed exactly what I wanted them to get done, in fantastic time and for the quality of work provided, the price was awesome!Excessive performance has easily earned my business from now on and I look forward to taking my Bronco back to them for its next fix (suspension)!
Jared Hafen
Jared Hafen
03:41 02 Mar 18
Great service! And the work was great! The staff are supper knowledgeable and willing to help out. Didn’t have to wait that long for service was in and out, also couple later I get a thank you card in the mail for doing business with them they care about there customers!
Bart Wloka
Bart Wloka
14:18 26 Feb 18
Took my son there because engine light was on and an oil leak. Matt was polite. My son n him had a conversation going so he wrote up my ticket incorrectly leaving out the oil leak. My son visit and car leaking. Call Matt he tells me he will take care of it but oh yell you gotta pay for a diagnose because it was not done.Oh no, I already paid you almost 500 dolls, you are not getting no more money from me. I will be there to get my car. You got a star for being polite.
Eunice Dickenson
Eunice Dickenson
17:23 23 Feb 18
Excessive performance is hands down the best mechanic shop I’ve been to here in Killeen. They worked with me on the repairs and kept me informed every step of the way.
Jazmine Guess
Jazmine Guess
22:05 09 Feb 18
Have been using them for a few years now, they're always fair with prices, work done in a timely manner. My daughter and now my son use Excessive Performance for all there car maintenance issues... I recommend them highly!!!
Kristi Grenier
Kristi Grenier
21:26 07 Feb 18
Excellent service! Great shop. Took my Infiniti in for unknown issues and they were able to diagnose and fix it. . .and it didn’t cost and arm and a leg. Their customer service is excellent. They kept me informed throughout the repairs and made everything easy to understand, and gave me options of what I could do. I never felt pressured or uninformed. Good and honest repair shop that I would highly recommend.
Carolina S. Numan
Carolina S. Numan
19:28 06 Feb 18
they have diagnosed 2 of my cars well. when other shops gave bogus reasons for the non working mini these guys fixed it.When I had questions about my mark V jetta tdi before selling they diagnosed it right. They are professionals and courteous.
New Beginnings Church
New Beginnings Church
16:03 05 Feb 18
Always fast and friendly service. Never a haste for appointments and low rates my go to for Matience on my vehicle.
shanasia tillman
shanasia tillman
17:20 30 Jan 18
I have tried about three mechanic shops before stopping by this one. I can honestly say that these guys have been the most genuine by far. They walked me through on what exactly was wrong with my car. Let me know what the estimate was to repair it. They didn’t try to add stuff on there just to make an extra dollar. They were straight to the point! Didn’t take long for my repair either. Customer service was great! I know how expensive automobiles can be. But these guys are gonna give you what matters most honesty! I don’t mind paying for labor, but when you try to take advantage of someone. That’s when I consider it wrong. But here that’s wasn’t that case at all!! Review from a former US Soldier!
Brian Wright
Brian Wright
18:40 04 Jan 18
Fast and thorough service
Adam Hunter
Adam Hunter
22:42 24 Nov 17
Took my 2013 Honda CRV in for oil change and rotation and balanced tires. They did an excellent job. Mechanics are very knowledgeable and Matt is service advisor also very knowledgeable about different types of vehicle's.
Bruce Potier
Bruce Potier
20:04 17 Nov 17
Amazing customer service!!! They made sure i understood the safety of my car and i didnt feel stupid about it. They are polite and straight to the point. I went in for a simple repair and walked away with knowing more bout my car than ever.. thank you guys!!!!
Cushla Devenish-Meares
Cushla Devenish-Meares
18:52 17 Nov 17
Whenever i need anything done with my Honda or Corvette they always get the job done. Highly recommend!
CelinaM Munoz
CelinaM Munoz
12:56 17 Nov 17
Matt took great care of my vehicle here, great pricing and excellent customer service. Wouldn’t go to any other shops around here after how they helped me out .
Matthew ducasse
Matthew ducasse
22:33 10 Nov 17
I love this place. Great service and cheap prices
Chrisie C
Chrisie C
15:48 10 Nov 17
It is no secret that my truck has and endless list of issues. But no matter the problem the team at Excessive Performance have been able to tackle it in a timely manor and without overcharging me! Matt is absolutely amazing, he will call you if things change even in the slightest. The cost could change by one penny in the good or bad and you will be notified. If you could give more than five stars they would get it! Excellent shop with amazing employees!
Elizabeth VanHeeswyk
Elizabeth VanHeeswyk
16:37 02 Nov 17
I received outstanding service from Matt and his team, very professional and very friendly. Not too many places go above and beyond to inspect your fehicle and also take pictures as they do the inspection and send it to your email to let you know if you have any problems that you might need to pay attention to. I would recommend them for your professional work and the work they did for me has a 5 year warranty.
Marlene Robateau
Marlene Robateau
00:28 27 Oct 17
Darin Redden
Darin Redden
16:24 25 Oct 17
Best place in town to get your car worked on! I have been over charged by so many until I saw a review by another women and she was right honest and good people who do great work. Thank you Mat for all your help with making sure my car is road ready! I'm a life time customer now! I recommend them to anyone who wants good quality work for great prices by honest people.
renee michaels
renee michaels
19:57 16 Oct 17
Great service, Got in and out quickly and not a bad price!
Mackenzie Eichler
Mackenzie Eichler
19:37 16 Oct 17
My G35 was in a world of hurt this past week, and Excessive Performance was with me for the whole thing. My baby was overheating so I tried to air out the cooling system myself, but wasn’t successful. In trying though I called EP and Matt was walking me through it. After my efforts I brought the car here, and they brought back to life because it turns out it was more than just an ordinary leak.-great customer service, Matt is a great dude.-they can’t lie when they are taking pics and emailing you everything that’s going on (you will receive a play-by-play of everything top to bottom what’s going on with your vehicle)-you will receive a phone call if things get serious (they’ll call you in to show you, too, so you don’t feel like you’re getting screwed)-can tell they love what they are doingOverall an excellent place. I’ll be taking my vehicles here as long as I’m in Killeen for any project I can’t handle myselfP.S. look for the oil change coupons in the back of HEB receipts
Armando Manrrique
Armando Manrrique
13:45 07 Oct 17
I made an appointment with Matt , and they were able to diagnose the problem as front wheel bearings. I was quoted a fair price, and the job was completed within 2 hours. Matt even showed me the Moog wheel bearings ( out of the box) that fit my vehicle.I was very happy with Matt's great customer service, and the fact that they include a 5 year parts and labor warranty. They work on all makes and models.I will be a return customer.
Thomas Garcia
Thomas Garcia
18:41 04 Oct 17
very helpful Matt told me everything that was not working correctly on my car great place to do repairs with thanks Matt
Kenneth Gardner
Kenneth Gardner
17:41 19 Sep 17
Excellent Customer service! Fast and accurate servicing and amazing affordable pricing!! As a stay at home mother of six and a husband who works like crazy, I was able to trust Excessive Performance to take care of my vehicle and know that it was about the quality of the work not the quanity of money that could be made! Thanks!!!
Lisa Kianes
Lisa Kianes
14:19 19 Sep 17
A great improvement from how my Jeep was, going in. Matt kept to his price estimate, and Steven did a great job on the suspension. The guys were completely honest and straightforward before and afterwards about what is within their ability and what is not. Thanks!
dperales8
dperales8
17:49 15 Sep 17
Great place with a really helpful staff, all the work is done promptly and done right. I wouldn't let any one else work on my cars. Last mechanic shop you will ever need right here.
Honkey Kong
Honkey Kong
05:12 13 Aug 17
Excessive Performance has done all of our routine maintenance as well as major repairs on our cars for the last two years. Their pricing is fair, their quotes are prompt, and they do good work. I never feel ripped off or as though I'm being nickel and dimed. Matt helped me out today and did a great job. Customer service is on point.
Kyle Smith
Kyle Smith
22:56 11 Aug 17
I have been going to Excessive performance for the past two years for a basic oil change with my coupon from m HEB. Now it was time for a more serious job to be done on my vehicle. Matt and Mike did an amazing job keeping me informed on the status and problem that needed to be addressed pertaining to my vehicle. I am highly please now that the repair has been complete and will definitely recommend anything to Frank, Mike and the rest of the team they are awesome!!!!
Tina Watson
Tina Watson
21:59 11 Aug 17
The people here are fantastic! They are great at what they do and no matter what is wrong with my family's vehicles they are very flexible with times and what they fix. They also fix the vehicles to great condition and I don't see myself going to a different mechanic as long as I am around. Definately recommended for people looking for a mechanic!
Matt Conrad
Matt Conrad
19:46 11 Aug 17
Upgraded my clutch and flywheel on a 2016 Chevy SS. Great service and communication. Won't go anywhere else for my racecar needs lol.
R G
R G
02:59 03 Aug 17
Great work and customer service. Highly recommend. Expert knowledge on our Audi S4/Q5.
Matt Shirley
Matt Shirley
09:13 22 Jul 17
I'm not a fan of going to new mechanics but I'm really happy I did. Had some work done on my car and was happy with the results. They even call days later to make sure that everything is running as it should be, after the work was done. Just shows that they care about the work they do. I did have a concern once and they had it back in the shop to look over their work at my earliest time at no cost. The staff is really friendly and explain everything to me in a way I can understand it. They are really down to earth and I recommend you trying them out.
Richard Brown
Richard Brown
17:33 11 May 17
Great customer service. I appreciate that they always do an inspection of my car when I take it in for an oil change and alert me to anything else that will need attention in the future without making me feel pressured to do anything extra that day. When I have taken my car in for repairs, they've always had my car ready quicker than what I expected.
Chloe Everett
Chloe Everett
22:48 10 May 17
Will Louis
Will Louis
20:48 06 Mar 17
I had a used car I ended up buying inspected here, and they did a fantastic, honest job looking over the car. They were also able to squeeze me in when all the other shops said it'd be 2 days before they could look at the car. They take photos of things of note on your car, and send you a detailed PDF report of your car. I got a report showing what was good, what will need fixing soon, and what should be fixed immediately. If I lived in Killeen, this would be the only shop I take my car to. The staff was friendly, and the facility was clean and neat.
Levi Buck
Levi Buck
17:08 28 Feb 17
Work deserves a 5 front desk is a 3 had a car there for a week and never took the time to look at my problem, picked it up without being diagnosed because they were too busy, attempted to get price quotes over the phone for work yet they rather you bring it in whether you have the money to fix it or not disappointed feeling like I'm getting ripped off when it seemed so different here
j thorn
j thorn
22:18 17 Feb 17
Great shop. Every guy there is nice and will work with you to accomplish your goal. I brought a old jeep in with a million parts and they made it happen for me. Would recommend to anyone looking for a great price given by good people doing excellent work.
David Keasler
David Keasler
04:37 20 Dec 16
Great customer service and quality work with great pricing
Ron Terry
Ron Terry
13:40 14 Oct 16
They're just mechanics and bad ones at that, rebuilt honda leaked oil like no tomorrow then died on me. Took them months to finish it too. Unless you're just looking for an oil change, take your car to a real tuner.
Tycho Thriller
Tycho Thriller
18:18 02 Aug 16
Forgot to do the ratings...I give them 5 stars
Jaycee Turnquist
Jaycee Turnquist
19:42 06 May 16
GraceAnne Wilhelm
GraceAnne Wilhelm
12:34 26 Mar 16
I've been seeing these guys for all my vehicle maintenance needs for the last 2 years (04-06) and have had nothing but great experiences with them. Frank is a fantastic, customer service first owner. Very competitive prices and all labor is guaranteed. He has accommodated last minute repairs and has not once turned me away, been impolite or rude. I cannot recommend this place enough
Oz Ortiz
Oz Ortiz
20:12 24 Feb 16
Had my motor rebuilt last year havent had a problem out of it. They do great work, best deals on repairs, and awesome customer service.
everett williams
everett williams
15:47 06 Feb 16
Max P
Max P
00:34 06 Feb 16
Outstanding service! They have excellent customer service and they have a good attitude. They are appreciative of your business and do very good work. Staff is very nice and will answer any questions you have. A special thank you to Andy. Highly recommend this business for auto upgrades and repair.
Clayton Hodges
Clayton Hodges
15:49 01 Feb 16
Friendly & professional shop. Love their customer service. I would definitely recommend this shop to anyone else looking for assistance with their vehicle.
nico gilmer
nico gilmer
15:34 19 Oct 15
HIGHLY recommend this shop. They have taken very good care of me on the three visits I have made to them thus far. I had to have an automatic transmission cable installed on my Vette that Excessive completed the next day. After the repair, I came across a minor flaw. The dual exhausts on the car weren't properly aligned. One was slightly lower than the other. I brought it to Excessive's attention and they asked me to bring it back in.....that was today! 15 minutes later they had corrected the MINOR issue and I'm back on the road looking good with not so lopsided exhausts anymore. This is of course a minor cosmetic concern, but the service, professionalism and concern for something that was important to me as a customer is all you can ask for from ANY paid service. This has been nothing but top notch service and I would recommend Excessive to anyone.
Lawrence Holmes
Lawrence Holmes
18:17 09 Oct 15
These people know what there doing, and there honest.i would recommend them to anyone!
Amanda Bonsall
Amanda Bonsall
22:07 25 Sep 15
Took almost a month to get a simple job done and were extremely difficult to get in touch with over the phone. They returned my car to me dirty and with chalk markings that they had written still on it. Quality of the work was mediocre for the amount of money they charged. I wanted to like this shop but unfortunately I won't be coming back here.
Alex Beggs
Alex Beggs
21:35 12 Aug 15
Ac needed to be looked at, they did a quick job, same day, great price. Thanks so much I'm freezing out the kids on the way home!
Cassandra Rose
Cassandra Rose
21:34 13 Jul 15
Always help me in a timely manner. Love these guys.
Heston
Heston
16:28 22 May 15
The negative comments are interesting but totally at odds with my experience. My '93 Ford F150, by virtue of its age and mileage, has a lot of issues. Frank was right on the money in every diagnosis; came up with reasonably priced parts and was ALWAYS within reason on labor.Couldn't always get in when I wanted. He is a busy many and seems to be picky about who he hires. That is to my benefit.I have the truck in for a dashboard overhaul now . . .having allof the conventional bulbs replaced with LED Plasmas. If his past performance is any reflection of what it will turn out like, I am in for a pleasant result.
Paul Wrightsman
Paul Wrightsman
16:31 27 Apr 15
This place is horrible! Tried to get over on me because im a female. Went in for a simple oil change at 9am didn't leave until almost 1pm. Now my car is leaking oil which it had never did before and they say it isn't their fault. I would never refer these people to anyone. And dont buy one of those discount cards so not worth it.. just take your car to its dealer...
Mariyah Kelly
Mariyah Kelly
01:27 23 Apr 14
Had the displeasure of ordering from their online store. I'm sure it's a bit different than their garage but the customer service I received was beyond poor. I received no information regarding the shipping of my order and when trying to contact the seller received no return communication. Will never do business with them again
Anthony Riojas
Anthony Riojas
00:59 01 Apr 14
They have been handling my the routine maintenance as well as the aftermarket modifications on my Audi for over one year. I've always been treated fairly and charged a reasonable rate for labor. I highly recommend this shop.
M Andrew
M Andrew
17:12 20 Feb 14
I had a great experience with these guys. They did not talk down to me because I am a woman. They treated me professionally and fair! I had to have a hinge welded on my car door. They did it quickly and very very well! I could not be more pleased and they were several hundred dollars cheaper than other estimates I got!
Martha Tucker
Martha Tucker
22:27 08 Feb 14
Good experience with these guys. They price beat my whole list of parts that I had and the install was flawless. They are very clean and meticulous. This is where Im taking my car to from now on
Josh Isaacs
Josh Isaacs
03:14 30 Mar 13
Matt Kellogg
Matt Kellogg
19:45 06 Nov 12
Chevrolet Repair

EXPERT DIAGNOSTICS

Everybody wants their vehicle fixed right. The only way to ensure you get the proper repairs to get you back on the road is to have a technician that has the tools and know-how to properly diagnose your vehicle.

Engine Repair

ENGINE REPAIRS

From minor engine repairs to complete engine overhauls, our team knows how to handle it. We’re a performance shop equipped to meet all the needs of your engine, mild to wild!

shop9

TRANSMISSION AND DRIVETRAIN

Slipping clutch? Transmission with no reverse? Our shop will correct that. We service automatic and manual transmissions, driveshafts, axles and differentials.

shop101

BRAKE AND SUSPENSION REPAIRS

Squeaking or clunking? Brakes and suspension parts will wear out and become safety issues if not replaced. Come in for a free brake and suspension inspection.

We are a Digital Shop

Our technicians use the latest technology to not only tell you if there are any issues with your vehicle, but show you. If we uncover an issue the photo will be e-mailed to you for your records. At the end of every visit you will receive a detailed report regarding the general health of your vehicle. Our #1 goal is to keep you safe on the road.

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auto repair